Daniel Suon
Lancaster
Summary
Motivated leader with a strong background in coaching and mentoring teams. Adept at managing workflows and fostering collaboration, leading to improved performance and employee satisfaction. People-oriented Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values.
Overview
5
5
years of professional experience
Work History
Shift Lead/Mobster
Dutch Bros
Lancaster
09.2024 - 02.2026
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained new employees on company standards and customer service practices.
- Assisted in creating a positive work environment through team motivation.
- Coached and trained employees and managed daily work assignments to enhance operations.
Barista/Shift Leader
Dutch Bros
Saint Helens
08.2021 - 08.2024
- Maintained cleanliness and organization of work area and equipment.
- Provided exceptional customer service in a fast-paced environment.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Education
High School Diploma -
Saint Helens High School
Saint Helens, OR06-2019
Some College (No Degree) - General Studies
Portland Community College
Portland, Oregon, ORSkills
- Employee manifesto training
- Team motivation
- Team collaboration between shift leads
- Time management
- Effective communication with baristas and management
- Critical thinking
- Coaching and mentoring
- Work delegation
- Workflow optimization
Affiliations
Worked at Dutch stand for Portland Timbers/Thorns Soccer
References
References available upon request.
Timeline
Shift Lead/Mobster
Dutch Bros
09.2024 - 02.2026
Barista/Shift Leader
Dutch Bros
08.2021 - 08.2024
High School Diploma -
Saint Helens High School
Some College (No Degree) - General Studies
Portland Community College