Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Barista, Shift Lead, Mobster, Shop Lead
Dutch Bros Coffee
Folsom, Cedar Park, Harlingen, Yuba City, CA, TX
07.2019 - Current
Barista: Folsom CA, Yuba City CA: July 2019- June 2021, May 2024- Present
Interacted with customers daily
Made sure their orders were correct and if not corrected them to ensure their experience was up to parr
Made drinks to the quality and standard that Dutch Bros corporate expects
Shift Lead: Folsom CA, Cedar Park TX: June 2021- July 2023
All responsibilities and duties of barista as well as listed below
Ensured baristas were making drinks to the quality Dutch Bros corporate expects
Worked to make sure customers were having a good experience every time they came through.
Moved baristas to different positions when necessary to ensure the shift went as smoothly as possible
Trained new baristas
Mobster January 2022- July 2023
Acted as shift lead while at home shop.
Traveled to new shops occasionally, usually for 3-4 weeks at a time, to help open new shops and train their new baristas.
Also entailed making sure to keep and maintain receipts and records of purchases that company had to reimburse later. For example a meal per diem, and decorations bought for the shop.
Shop lead: Harlingen TX: July 2023- June 2024
All responsibilities and duties of barista and shift lead as well as listed below
Ensured both shift leads and baristas are following the quality and standards set by corporate Dutch Bros
Weekly checks of maintenance to make sure all equipment is working properly, if not putting in a request to get it fixed in a timely manner
Weekly inventory checks and putting in orders for more inventory of the correct items.
Monthly in depth inventory checks
Teachers Aide
Country Hill Montessori
Fair Oaks, CA
05.2018 - 07.2019
Helped watch over the children during work and play time
Assisted children in understanding the classwork and learning
Solved arguments/ disagreements between students
Helped make and distribute snacks for the children
Kids Club Staff, Ski Instructor
Dodge Ridge Ski Resort
Pinecrest, CA
12.2014 - 04.2019
Kids club Staff
Assisted parents in checking their children to their lessons for the day
Helped get kids ready for ski lessons via getting correct equipment for them
Took care of hurt or sad children
Served instructors and children food during lunch time
Ski Instructor
Taught children ages 2-12 to ski
Usually taught younger ages with a lesser experience level
Took care of children entrusted to me during their lesson time and assisted other instructors when necessary
Helped lessen parents fears and worries that their children would not have fun or not learn in the time allotted
Spoonologist
Big Spoon Yogurt
Fair Oaks, CA
05.2018 - 11.2018
Clean frozen yogurt machines
Work POS and help people
Intern
Senator Dr. Richard Pan’s Office
State Capital, CA
06.2016 - 08.2016
Took calls from constituents
Updated the Senator’s website by uploading pictures and articles
Education
High School -
Bella Vista High School
Fair Oaks, CA
05.2018
Bachelors degree - Political Science
Sacramento State University
05.2025
Associate Degree - Political Science
Sierra College
Rocklin, CA
11.2020
Skills
Collaborative team player
Strong organizational skills
I have experience solving arguments between people, as well as handling challenging interactions with disgruntled people
Maintains composure in high-pressure situations
Inventory management
Effective task delegation
Schedule coordination
Effective communication
Active listening
Critical thinking
Microsoft Office
Dependable performance
Languages
American Sign Language (ASL)
Limited Working
Interests
I enjoy helping others and giving back to the community
I spend a lot of time listening to the news and keeping up to date with the most recent going on in the world