Daniel Staples
Elsipogtog First Nation,NB
Summary
Dynamic professional with a proven track record at Lone Eagle Treatment Center, excelling in customer service and team collaboration. Recognized for enhancing guest experiences through effective communication and conflict resolution. Committed to maintaining safety and cleanliness, ensuring a welcoming environment for all clients. Adaptable and detail-oriented, with a strong work ethic.
Overview
9
9
years of professional experience
Work History
Attendant
Lone Eagle Treatment Center
03.2023 - Current
- Boosted guest experience through effective collaboration.
- Ensured guest safety by maintaining a clean environment.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Addressed client needs with efficiency and expertise.
- Maintained excellent client relations via prompt fulfillment of guest services.
- identifying potential issues before they escalated into larger problems.
- Collaborated with team members to improve overall service quality and guest experience.
Fisherman
Dylan Peters
08.2022 - 10.2022
- Resolved issues among crew members by using active listening and problem solving to quickly defuse tense situations.
- To haul fish up from ocean, taking care to avoid snags and rope issues, which could negatively impact lobster.
- Performed to keep workflows moving efficiently and with continued consistency.
- Developed strong relationships with fellow crew members through active listening and dynamic communication skills, which helped improve productivity and efficiency.
- Streamlined processes for sorting, cleaning, and preserving fish onboard to maximize freshness for sale at market.
- Mentored new fishermen in best practices for identifying prime fishing locations.
- Evaluated the performance of different bait types and fishing techniques to increase catch rates.
- Optimized fishing routes based on seasonal patterns, resulting in more efficient trips and increased catch rates.
The Resort Grouphome
Dj Joseph
06.2021 - 06.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
COVID-19 Checkpoint
Elsipogtog Band
03.2020 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Showcased quick adaptation abilities.
Stocker/Pumper
Anne Levi
09.2016 - 03.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Grade 11 -
Bonar Law Memorial
Rexton, NBSkills
- Customer service
- Team collaboration
- Guest safety
- Conflict resolution
- Effective communication
- Problem solving
- Client relations
- Critical thinking
- Adaptability
- Work ethic
- Attention to detail
- Cleanliness and hygiene
- Safety awareness
- Guest relations
- Incident reporting
- Security procedures
- Infection control
- Equipment maintenance
- Child safety monitoring
Languages
English
Full Professional
Timeline
Attendant
Lone Eagle Treatment Center
03.2023 - Current
Fisherman
Dylan Peters
08.2022 - 10.2022
The Resort Grouphome
Dj Joseph
06.2021 - 06.2022
COVID-19 Checkpoint
Elsipogtog Band
03.2020 - 06.2021
Stocker/Pumper
Anne Levi
09.2016 - 03.2020
Grade 11 -
Bonar Law Memorial
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