Daniel Sapien
Irvine
Summary
Detail-oriented and dependable professional with strong experience in customer service and day-to-day operational support. Demonstrated ability to manage multiple tasks efficiently while contributing to smooth team coordination in fast-paced environments. Known for strong problem-solving skills, clear communication, and maintaining a positive, professional attitude under pressure. Committed to delivering excellent guest experiences while supporting overall restaurant efficiency.
Overview
6
6
years of professional experience
Work History
Associate
In-N-Out
Irvine
12.2023 - Current
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Resolved customer complaints by identifying issues and implementing effective solutions.
- Collaborated with team members to enhance customer service experience and improve overall efficiency.
- Trained new associates on store operations, policies, and procedures.
- Maintained positive working relationship with fellow staff and management.
Associate
Chick-fil-A
Irvine
04.2023 - 11.2023
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Collaborated with team members to enhance workflow and improve service efficiency.
- Provided customer service support for inquiries, complaints, and returns.
- Built relationships with customers by providing friendly customer service.
Sales Associate
Discount Tire
Lake Forest
08.2019 - 02.2023
- Assisted customers in selecting tires and related products.
- Maintained an organized and clean sales floor environment.
- Processed sales transactions accurately and efficiently.
- Resolved customer inquiries and concerns promptly.
- Collaborated with team members to enhance customer experience.
Education
Associate of Science - Business Administration
Irvine Valley College
Irvine, CA12-2026
Skills
- Business operations and administration
- Client relations and customer service
- Team collaboration and leadership
- Process improvement and efficiency
- Data entry and inventory management
- Problem-solving and critical thinking
- Time management and organization
Timeline
Associate
In-N-Out
12.2023 - Current
Associate
Chick-fil-A
04.2023 - 11.2023
Sales Associate
Discount Tire
08.2019 - 02.2023
Associate of Science - Business Administration
Irvine Valley College