Daniel Reyes
Suisun City
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Focused Security Manager bringing many years of experience in security landscape. Reliable and dedicated with passion for reducing corporate liabilities. Skilled managing, training, and developing security team members.
Overview
23
23
years of professional experience
2009
2009
years of post-secondary education
Work History
Security Officer
ALLIED UNIVERSAL SECURITY
01.2017 - Current
- Responsible for commitment to the highest professional standards.
- Exceptional communication and customer service skills.
- Monitored premises to prevent unauthorized access and ensure safety.
- Prepared detailed incident reports for management review and follow-up actions.
- Provided exceptional customer service while interacting with employees and visitors.
- Trained new security personnel on protocols and emergency procedures.
- Collaborated with law enforcement during investigations and safety audits.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
Front Desk Supervisor
IQ-SHAPE CLINIC
01.2015 - 04.2017
- Managed patient scheduling and customer service.
- Ensured efficient operations and patient satisfaction.
- Supervised front desk staff to ensure efficient clinic operations.
- Managed patient scheduling and appointment systems for optimal service flow.
- Handled patient inquiries and resolved issues with professionalism and empathy.
- Trained new front desk employees on clinic procedures and policies.
- Implemented front desk workflows to enhance patient experience and satisfaction.
- Monitored inventory of office supplies to support daily clinic functions.
- Supervised daily operations at the front desk including check-ins and checkouts, reservations.
- Greeted and welcomed guests in a friendly, professional manner.
- Monitored the front desk staff to ensure proper customer service was provided.
Group Fitness Instructor
EXERTECH HEALTH AND FITNESS CLUB
01.2013 - 04.2015
- Led group fitness classes and provided personal training.
- Developed fitness programs tailored to individual needs.
Stay-at-Home Parent
STAY AT HOME DAD
01.2008 - 01.2009
- Managed household and child care responsibilities.
- Coordinated family activities and schedules.
Head Bartender
Silverado country club
Napa
01.2003 - 01.2006
- Supervised bar operations and staff to ensure efficient service delivery.
- Created and maintained innovative cocktail menu that enhanced guest experience.
- Trained and mentored junior bartenders on techniques and customer service skills.
- Managed inventory levels and ordered supplies to meet operational needs.
- Developed relationships with vendors for optimal pricing and quality ingredients.
- Ensured compliance with health regulations and safety standards in beverage preparation.
- Resolved guest concerns promptly to maintain high satisfaction levels at events.
Education
BSIS Certified - Security Professional
BSIS Training
01.2017 - 03.2026
Napa High Schoo
Napa, CASkills
- Customer service
- Team collaboration
- Staff training
- Problem solving
- Communication skills
- Staff management
- Asset protection
- Superior customer service
Timeline
BSIS Certified - Security Professional
BSIS Training
01.2017 - 03.2026
Security Officer
ALLIED UNIVERSAL SECURITY
01.2017 - Current
Front Desk Supervisor
IQ-SHAPE CLINIC
01.2015 - 04.2017
Group Fitness Instructor
EXERTECH HEALTH AND FITNESS CLUB
01.2013 - 04.2015
Stay-at-Home Parent
STAY AT HOME DAD
01.2008 - 01.2009
Head Bartender
Silverado country club
01.2003 - 01.2006
Napa High Schoo