Daniel Mckinney
Gatineau
Summary
Dynamic professional with proven expertise in front desk operations and customer service at Econofitness. Recognized for enhancing member experiences and boosting retention through effective communication and problem-solving skills. Adept at collaborating with teams to improve efficiency, contributing to a positive atmosphere and increased revenue. Committed to health and safety awareness.
Offering excellent customer service and administrative skills with keen ability to learn and adapt quickly in gym environment. Brings foundational understanding of fitness culture and knack for managing front desk operations efficiently.
Overview
1
1
Certification
Work History
Gym Receptionist
Econofitness
06.2022 - 09.2022
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
Assistant
Maxi Supermarket
06.2022 - 09.2022
- Collaborated with team members to complete tasks efficiently and effectively during busy periods.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Contributed to the reduction of shrinkage through vigilant attention to detail when stocking shelves and performing inventory counts.
- Addressed customer inquiries and concerns promptly, demonstrating excellent communication skills.
Education
Associate of Science - Science
Heritage College
Gatineau, QC04-2026
High School Diploma -
Ecole Secondaries De L'ile
Gatineau, QC06-2024
Skills
- Effective Team Collaboration
- Task Coordination
- Health and safety awareness
- Front Desk Operations
- Problem-solving
- Timely Attendance
- Customer service
Languages
English
Native or Bilingual
French
Native or Bilingual
Chinese (Mandarin)
Professional Working
Certification
- CPR/AED Certification
Timeline
Gym Receptionist
Econofitness
06.2022 - 09.2022
Assistant
Maxi Supermarket
06.2022 - 09.2022
Associate of Science - Science
Heritage College
High School Diploma -
Ecole Secondaries De L'ile
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