Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Lopez

Los Angeles

Summary

Accomplished Assistant Manager at California Bowl Teriyaki Sushi, enhancing customer satisfaction through effective conflict resolution and decision-making. Leveraged strong customer service skills to boost repeat business and improve relations. Proficient in money handling, ensuring accurate transactions and financial records. Successfully maintained a safe, organized environment.

Overview

8
8
years of professional experience

Work History

Assistant Manager

California Bowl Teriyaki Sushi
07.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, making a positive work environment.
  • Monitored cash intake and deposit records
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and anticipate future needs.

Cook

California Bowl Teriyaki Sushi
01.2019 - 06.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards and surfaces between tasks to avoid cross-contamination.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.

Cashier

California Bowl Teriyaki Sushi
08.2017 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Belmont High School
1575 W 2nd St, Los Angeles, CA 90026
06-2017

Skills

  • Customer service
  • Money handling
  • Decision-making
  • Customer relations
  • Conflict resolution

Languages

English
Spanish

Timeline

Assistant Manager

California Bowl Teriyaki Sushi
07.2023 - Current

Cook

California Bowl Teriyaki Sushi
01.2019 - 06.2023

Cashier

California Bowl Teriyaki Sushi
08.2017 - 01.2019

High School Diploma -

Belmont High School

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Daniel Lopez