DANIEL KATZ
North York
Summary
Dedicated Office Support Associate with a proven track record in enhancing administrative processes and optimizing office efficiency. Expertise in managing daily operations, multitasking effectively, and fostering strong communication across all organizational levels. Notable achievements include implementing process improvements that significantly boosted office productivity and employee morale. Committed to furthering operational excellence and supporting team success.
Overview
8
8
years of professional experience
Work History
Membership Officer
CUPE Local 265
Toronto
02.2025 - Current
- Developed and maintained a guide for new members to introduce them to the local union.
- Maintained an up-to-date record of membership in the local union.
- Oversaw onboarding process and attendance monitoring.
- Scheduled catering services for union gatherings.
Donor Services Coordinator
UJA Federation of Greater Toronto
Toronto
10.2024 - Current
- Engaged with donors through phone calls, emails, or meetings to build relationships and encourage repeat gifts.
- Collaborated with accounting team to ensure accuracy of donation records in the system.
- Developed donor database to track and analyze donor information.
Office Support Associate
Jewish Family and Child Services
North York
07.2024 - Current
- Scheduled and managed appointments for events and meetings.
- Coordinated additional room reservations across multiple office locations.
- Facilitated minute-taking support for ongoing team gatherings and committee sessions.
- Responded to department manager requests with targeted one-time aids.
Casual Receptionist
Jewish Family and Child Services
North York
10.2023 - 07.2024
- Supported internal employees with administrative and clerical tasks to enhance team output and overall efficiency.
- Ensured visitor experience by maintaining an updated and tidy reception.
- Provided comprehensive administrative support to team members.
Senior Sales Consultant
Living Lighting
Richmond Hill
09.2021 - 10.2023
- Anticipated customer needs and provided knowledgeable suggestions to maximize sales opportunities.
- Conducted training sessions for new hires on compliance and protocols.
- Cultivated supplier connections while handling inventory management.
- Kept current knowledge of available and removed products.
Receptionist
Marathon Watch Company
Vaughan
09.2020 - 08.2021
- Generated and analyzed sales reports regularly.
- Facilitated collaboration among sales, operations, and warehouse teams to streamline return workflows.
- Supported management with complex, high-volume order processing.
Membership Sales Associate
Schwartz/Reisman Centre
Vaughan
03.2019 - 09.2019
- Marketed memberships to prospective customers, highlighting benefits and features of different plans.
- Generated leads through diverse marketing strategies.
- Surpassed monthly sales targets by consistently promoting memberships.
Office/Marketing Administrator
Hathorn Corporation
Markham
08.2018 - 03.2019
- Routed inquiries efficiently to corresponding departments.
- Utilized FileMaker software to systematically manage financial records for accounts.
- Created sales flyers to boost marketing campaigns.
Reception Desk Staff
Richmond Hill Country Club
Richmond Hill
11.2016 - 06.2018
- Customer service tasks included greeting and building rapport with members, answering members' questions, resolving complaints, processing payments, and booking amenities
- Oversaw and trained new employees in company protocols and IT systems.
Education
Certificate Degree - Hospitality Management
Seneca College of Applied Arts And Technology
Markham, ON01.2015
Skills
- 3CX
- Matrix
- Jonas
- Oracle
- CRM
- Smart Vendor
- Business Vision
- Microsoft Word
- PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Zoom
- Filing systems expertise
- Calendar management
- Meeting Coordination
- Verbal and written communication
- Appointment scheduling
Timeline
Membership Officer
CUPE Local 265
02.2025 - Current
Donor Services Coordinator
UJA Federation of Greater Toronto
10.2024 - Current
Office Support Associate
Jewish Family and Child Services
07.2024 - Current
Casual Receptionist
Jewish Family and Child Services
10.2023 - 07.2024
Senior Sales Consultant
Living Lighting
09.2021 - 10.2023
Receptionist
Marathon Watch Company
09.2020 - 08.2021
Membership Sales Associate
Schwartz/Reisman Centre
03.2019 - 09.2019
Office/Marketing Administrator
Hathorn Corporation
08.2018 - 03.2019
Reception Desk Staff
Richmond Hill Country Club
11.2016 - 06.2018
Certificate Degree - Hospitality Management
Seneca College of Applied Arts And Technology
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