DANIEL HEBERT
Summary
A Security personnel with strong background in management, supervision, training and customer service. Seasoned Security Guard with a successful background in law enforcement and escort services. Expertise in conducting investigations and writing detailed reports. A Security Guard who remains on high alert at all times and maintains excellent coverage. Quick thinker with strong critical thinking capabilities. Also Experienced Security professional with strong leadership and relationship-building skills.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas
12.2014 - Current
- Denied entrance to the building to unauthorized persons.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Monitored and authorized entrance and departure of employees and visitors.
- Patrolled commercial property and the associated parking garage.
- Responded to calls in both routine and emergency situations.
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Checked all baggage using X-ray machines, metal detectors and Garrett wands.
Security Officer
Hard Rock Casino Ottawa
01.2018 - Current
- Denied entrance to the building to unauthorized persons.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Monitored and reported suspicious activities to local authorities.
- Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Circulated among visitors, patrons and employees to preserve order and protect property.
- Responded quickly and effectively to all security violations and duress alarms.
- Investigated all security and safety violations.
- Responded to calls in both routine and emergency situations.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Processed and logged accurate and detailed incident reports.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Directed guests around the building and answered questions regarding accessibility.
- Delivered accurate verbal and written reports to company personnel.
Security Special Events Supervisor
TD Place
06.2014 - Current
- Completed reports by recording observations and occurrences and interviewing witnesses.
- Handled both common and crisis situations in a calm and efficient manner.
- Analyzed and produced course-of-action reports and escalated issues to management when necessary.
- Prepared regular written reports and logs in neat and legible handwriting.
- Remained flexible in a rapidly moving environment and adapted to developing situations.
- Answered alarms and investigated disturbances.
- Worked both independently and collaboratively to resolve urgent issues.
- Used initiative and independent judgment within established guidelines when responding to security situations.
- Triaged problems quickly, providing precise and clear information while working under minimum supervision.
- Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Utilized all physical senses to detect emergency situations and respond to alarms.
- Maintained composure while working with high volumes of the general public.
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and the general public.
- Responded quickly and effectively to all security violations and duress alarms.
- Noted and followed up on any unusual behavior.
- Monitored security camera system day and night to protect lives and property.
- Investigated all security and safety violations.
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Patrolled commercial property and the associated parking garage.
- Detected and apprehended any unauthorized personnel.
- Directed guests around the building and answered questions regarding accessibility.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Unlocked rooms and suites for authorized contractors.
Security Supervisor
Ontario Lottery Corporation
02.2005 - 04.2014
- Developed improved training methods with a focus on public safety and officer awareness.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Oversaw staff timekeeping entries and reports through Time Manager payroll management program.
- Led a team of 8 Officers in monitoring a high volume of Casino traffic during peak hours and days.
- Advised security team and conducted investigations of significant threats and the loss or misappropriation of assets.
- Demonstrated a commitment to public safety by patrolling events and well-populated establishments.
- Supervised a team of 8 security personnel during a given shift.
- Oversaw a team of up to 10 security officers and managed administrative duties, including scheduling and performance evaluations.
- Monitored property and investigated any areas of suspicion.
Security Officer
Ontario Lottery Gaming Corporation
10.1999 - 04.2014
- Copied, logged and scanned supporting documentation.
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Investigated all security and safety violations.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Processed and logged accurate and detailed incident reports.
- Delivered accurate verbal and written reports to company personnel.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Responded quickly and effectively to all security violations and duress alarms.
- Unlocked rooms and suites for authorized contractors.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Directed guests around the building and answered questions regarding accessibility.
- Responded to calls in both routine and emergency situations.
- Maintained accurate and detailed logs of all events that occurred during each shift.
Education
Law And Security Administration - Law And Security Administration
Georgian College Of Applied Arts And Tech
Barrie, ON01.1991
Skills
- Superior customer service
- Emergency management
- File and records management
- Conflict resolution techniques
- Crisis intervention training
- Dispatch
- Security Guard License
- Criminal investigations
- Government security clearance
- Safety and security
- Emergency response
- Staff management
- Communications
- Arrest procedures
- Stationary surveillance
- Criminal law
- Investigation documentation
- Surveillance
- General security
- Security guard license
- Incident reporting
- Report writing
- CCTV surveillance
- CCTV monitoring
Accomplishments
- Successfully completed two-week security training program.
Certification
- Certified non violent crisis resolution training.
- Self Defense and handcuffing training.
- Certified First Aid and AED training.
- Smart Serve Certified.
- Ontario Security Guard Licence.
- Top Secret Security Clearance.
- Class G drivers license.
Languages
French
Limited Working
Timeline
Security Officer
Hard Rock Casino Ottawa
01.2018 - Current
Security Guard
Securitas
12.2014 - Current
Security Special Events Supervisor
TD Place
06.2014 - Current
Security Supervisor
Ontario Lottery Corporation
02.2005 - 04.2014
Security Officer
Ontario Lottery Gaming Corporation
10.1999 - 04.2014
Law And Security Administration - Law And Security Administration
Georgian College Of Applied Arts And Tech
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