Daniel Franco
Customer Service
Montreal ,QC
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Assistant Manager
La Taqueria
04.2024 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized restaurant environment to enhance the customer experience.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Laboratory Clerk
Jean Coutu Pharmacy
03.2022 - 02.2023
- Managed cash transactions and processed payments for laboratory services.
- Provided exceptional customer service tailored to laboratory clientele, addressing inquiries and resolving issues related to lab tests and services.
- Streamlined workflow by efficiently processing incoming specimen deliveries and verifying documentation.
- Ensured accurate data entry in the laboratory information system, contributing to consistent results reporting.
Cashier Specialist
Metro Plus Bellemare
09.2020 - 02.2022
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Built positive relationships with customers to increase repeat business.
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Arts And Science - Economics
McGill University
Montreal, QC2028
College Degree, Honours Commerce -
Marianopolis College
Westmount, QC2024
Skills
- Fast Learner
- Credits and Refunds
- Customer Assistance
- Lotto Machine Operations
- Native English/Spanish speaker and Fluent in French
- Proficient with Microsoft Office: Excel, Word, Powerpoint
- Staff Management
- Sales Growth
- Financial Management
- Problem-Solving
Timeline
Assistant Manager
La Taqueria
04.2024 - 08.2024
Laboratory Clerk
Jean Coutu Pharmacy
03.2022 - 02.2023
Cashier Specialist
Metro Plus Bellemare
09.2020 - 02.2022
Bachelor of Arts And Science - Economics
McGill University
College Degree, Honours Commerce -
Marianopolis College
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