Daniel Drader
Toronto,ON
Summary
Detail-oriented Cash Office / Sales Audit Associate with 10+ years of hands-on experience processing and inputting daily cash deposits with a focus on identifying discrepancies. Expertise in problem solving and liasing with loss-prevention and management. Proven ability to interconnect with necessary personnel.
Overview
35
35
years of professional experience
Work History
Cash Office and Sales Audit Associate
HUDSON’S BAY COMPANY
01.1993 - Current
- Receiving and inputting of daily terminal deposits, investigating and resolving sales audit issues and inconsistencies, ordering of coin and currency for operation of sales registers, dealing with problems that arise with registers, maintaining logs and filing of various cash office and sales audit reports
Customer Service Supervisor
ZELLERS
01.1989 - 01.1992
- Inputting of sales in computer, dealing with customer issues, NSF cheque recovery, register adjustments, company returns and store transfers, training and scheduling of staff, cash pickups, set up of store displays, sales
Education
HTML Web Design -
Ryerson University
01.2002
St. Lawrence College
01.1989
High School Diploma, Marketing, Economics, Law -
Frontenac Secondary School
01.1986
Skills
- Verbal Communication
- Analytical
- Customer Service
- Fraud detection techniques
- Critical problem-solving
- Records Review
- Document Recordkeeping
- Non-Compliance Assessment
- Multitasking Abilities
- Problem-solving abilities
Accomplishments
- Achieved resolutions about overages / shortages by direct contact with associates to resolve discrepancies with accuracy and efficiency.
- Was recognized in my role as 'a culture ambassador' for providing a link between management and associates to resolve cash discrepancy issues
- Identified, documented and initiated internal fraud occurrences
References Available
True
Languages
English
Native or Bilingual
Timeline
Cash Office and Sales Audit Associate
HUDSON’S BAY COMPANY
01.1993 - Current
Customer Service Supervisor
ZELLERS
01.1989 - 01.1992
HTML Web Design -
Ryerson University
St. Lawrence College
High School Diploma, Marketing, Economics, Law -
Frontenac Secondary School
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