Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Tammy Craig

Blackfalds

Summary

Dedicated Audit Sales Clerk with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Audit memberships and enter file correctly, manage phone calls to members when updating personal information.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sales Audit Office Clerk

Central Alberta Co-op
12.2022 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents. (Membership Forms)
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Utilized office management software to record and track Member's information.

Health Care Aide

Bethany College
11.2020 - 06.2023
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Provided total hygiene care to 25 patients per shift by assisting with skincare, bathing, and toileting.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Participated in ongoing training opportunities to stay current with best practices in health care aide services.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
  • Promoted a clean and safe environment by adhering to strict infection prevention protocols.

Unit Clerk Student

LHCC
11.2021 - 12.2021
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Prepared admissions charts and scanned records.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
  • Charted vital signs and added telemetry strips to charts.
  • Collected accurate insurance and billing information from patients, maximizing reimbursement rates for the hospital.

Health Care Aide

Private Home
10.2019 - 01.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Encouraged healthy habits in patients through meal planning assistance and nutritional guidance.
  • Implemented safety measures such as fall prevention strategies to ensure patient well-being at all times.
  • Improved patient health outcomes by closely monitoring vitals and reporting changes to medical professionals.
  • Enhanced patient comfort by providing compassionate and attentive care in their homes.

File Maintenance Clerk

Sobeys
05.2007 - 09.2014
  • Supported departmental projects through efficient management and timely retrieval of necessary documents.
  • Liaised between departments to ensure accurate sharing of essential documents while maintaining strict confidentiality standards.
  • Improved office efficiency by streamlining the file maintenance process, resulting in a more organized workspace.
  • Increased productivity with quick response times when locating crucial information for colleagues or clients.
  • Coordinated with IT personnel to ensure seamless integration between physical and digital file management systems.
  • Maintained accurate records by consistently updating files with relevant information, ensuring up-to-date documentation.
  • Assisted in audits by promptly providing requested documentation, demonstrating accuracy and thoroughness of recordkeeping.
  • Reduced misplaced documents by meticulously labelling folders and maintaining proper filing procedures.
  • Collaborated with coworkers to develop consistent filing practices, promoting uniformity across departments.
  • Created and printed labels for well-organized filing.

Education

MEDICAL OFFICE ASST/UNIT CLERK -

RED DEER POLYTECH
Red Deer, AB
12-2021

HEALTH CARE AIDE -

RED DEER COLLEGE
Red Deer, AB
08-2019

High School Diploma -

LACOMBE COMPOSITE HIGH SCHOOL
Lacombe, AB
06-1982

Skills

  • Data entry
  • Maintaining records
  • Data management
  • Verbal communication
  • Team collaboration
  • Basic accounting
  • Professional and mature
  • Database entry
  • Mail distribution
  • Digital archiving
  • Proofreading documents
  • Time management
  • Positive attitude

Accomplishments

  • Collaborated with team of 8 on the health and Safety committee.
  • Supervised team of 10 members in Health and Safety
  • president of Rimbey-Ponoka Oilwives 25+ years
  • executive position held at Ponoka Skating club 20+ years

Certification

  • Healthcare Aide certified
  • m
  • Medical Office Assistant Certification
  • Unit Clerk Certification
  • Food Safety Certification
  • W.H.I.M.I.S
  • Administration of Medication
  • Health and Safety
  • First Aide Needs Recertification)
  • Transport Goods and Services

Interests

  • crochet and outdoor projects like wood work
  • grand child adventures
  • camping
  • biking
  • love to travel and explore go off the path
  • outdoor concerts and events rodeos
  • I participate in low-impact exercises to strengthen core muscles
  • Growing herbs, vegetables, or fruits in home gardens
  • Wine Tasting

Timeline

Sales Audit Office Clerk

Central Alberta Co-op
12.2022 - Current

Unit Clerk Student

LHCC
11.2021 - 12.2021

Health Care Aide

Bethany College
11.2020 - 06.2023

Health Care Aide

Private Home
10.2019 - 01.2021

File Maintenance Clerk

Sobeys
05.2007 - 09.2014

MEDICAL OFFICE ASST/UNIT CLERK -

RED DEER POLYTECH

HEALTH CARE AIDE -

RED DEER COLLEGE

High School Diploma -

LACOMBE COMPOSITE HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Tammy Craig