Daniel Do
Summary
Dynamic Retail Sales Manager with a proven track record at Footlocker, enhancing sales through strategic visual merchandising and data analysis. Skilled in cash handling and customer service, I successfully trained 30 associates, fostering a driven team culture that boosted revenue and customer loyalty. Committed to operational excellence and team development.
Overview
2
2
years of professional experience
Work History
Retail Sales Manager
Footlocker
12.2024 - Current
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Recruited, hired and trained 30 associates to develop into productive team members with excellent product knowledge.
Sales Lead Keyholder
Footlocker
01.2023 - 12.2024
- Opened inventory boxes and restocked shelves.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
Sales Associate
Footlocker
10.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - Business Administration
California State Polytechnic University, Pomona
Pomona, CA01-2027
Associate of Arts - Business Administration
Mt San Antonio College
Walnut01-2025
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
- Cash handling
Accomplishments
- Achieved +$1.1M annual volume
- Annual Omni Sales $15k + $40k
- Annual Sales per hour +$600
Timeline
Retail Sales Manager
Footlocker
12.2024 - Current
Sales Lead Keyholder
Footlocker
01.2023 - 12.2024
Sales Associate
Footlocker
10.2022 - 01.2023
Bachelor of Arts - Business Administration
California State Polytechnic University, Pomona
Associate of Arts - Business Administration
Mt San Antonio College
Similar Profiles
Malachi StrongMalachi Strong
Stocker at FootlockerStocker at Footlocker
Gabriel GarciaGabriel Garcia
Salesman/Stock at FootlockerSalesman/Stock at Footlocker
Carlin BunnCarlin Bunn
Store Manager at FootlockerStore Manager at Footlocker