Daniel Cortez
Santa Clara,CA
Summary
- To obtain a leadership position within the organization, where I can utilize my leadership skills and security proficiency to oversee security program development.
- Microsoft Word, Excel, PowerPoint and data entry.
- Work great independently or with a team.
- Ability to multitask and work under stressful situations.
- Ability to handle and resolve customer related issues
- D3, Send Word Now, CCURE, Lenel
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
GSOC Operator
Securitas Security Services
03.2024 - Current
- Conducted thorough investigations into security breaches, ensuring appropriate follow-up actions were taken.
- Collaborated with cross-functional teams to develop and implement emergency response plans.
- Maintained accurate records of all security incidents, utilizing information for future risk assessments and mitigation strategies.
- Maintained strict confidentiality and discretion when handling sensitive information, ensuring the privacy of client data.
- Increased situational awareness by maintaining up-to-date knowledge of global events and potential threats.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
GSOC Operator
AUS
07.2018 - 03.2024
- Utilized data analysis tools to identify patterns in security incidents, contributing to proactive prevention measures.
- Coordinated with law enforcement agencies as required during high-stakes security incidents or investigations.
- Conducted thorough investigations into security breaches, ensuring appropriate follow-up actions were taken.
- Managed relationships with external vendors to ensure seamless integration of their services into existing operational frameworks.
- Assisted with KPI's for all GSOC Operators across the San Jose location.
Watch Commander
Security Industry Specialist
03.2016 - 07.2018
- Manage, dispatch and inform field supervisors of daily tasks
- Overseen supervisors schedules and staff payroll
- Enforced client and corporate policies
- Assisted with investigations and assisted with onsite terminations
- Provided assistance for special events.
Shift Supervisor Lab126
Allied Barton Security
11.2013 - 03.2016
- Worked directly with Management for daily operations
- Created special ops orders for on and offsite events
- Supervised a team of security professionals for daily tasks
- Would assist with scheduling on as needed basis
- Enforced client and corporate policies.
Relief Manager Adobe Systems
US Security Associates
03.2012 - 11.2013
- Worked with the Security Operations Manager in addition to supporting the Day, Swing and Grave Shift Managers
- Updated post procedures and documents as needed
- Created event lists for the Adobe America sites on a monthly basis
- Assisted with the Adobe employee new hire orientation
- Reviewed incident reports that have been created by created by GSOC Operators and or field officers case by case
- Execution of Post Orders, SOPs, and EAGs
- Conducted training drills with all shifts that I support
- Assisted new hires with the on boarding process.
Security Supervisor
Andrews International Security
06.2008 - 03.2012
- Ran reports for daily activity in dispatching program D3
- Kept constant communication with all security officers and supervisors on a professional level
- Conducted scheduling for special assignments for both on and offsite events
- Interacted with a variety of persons including clients, public safety officials, employees and the public
- Notified, assist and direct emergency personnel as necessary
- Enforced client and company policies and procedures
- Assist account manager with security officer’s evaluations
- Maintain security standards for CCTV, alarm monitoring and access control systems
- Reviewed onsite inspections on a regular basis
- Wrote incident report and assisted with following up on incidents
- Assist with executive protection for on and offsite events for Juniper Networks Executive staff.
Security Supervisor
Allied Barton Security
03.2005 - 06.2008
- Kept constant communication with all security officers and supervisors on a professional level
- Interacted with a variety of persons including clients, public safety officials, employees and the public
- Notified, assist and direct emergency personnel as necessary
- Enforced client and company policies and procedures
- Assisted account manager with security officer’s evaluations
- Maintained security standards for CCTV, alarm monitoring and access control systems
- Reviewed onsite inspections on a regular basis
- Wrote incident report and assisted with following up on incidents.
Education
Higher Education - Administrative Justice
De Anza College
Cupertino, CASkills
- Vulnerability Assessment
- Identity and Access Management
- Incident Response Management
- Network Security Protocols
- Security Systems Monitoring
- CCTV Monitoring
- Access Control Management
Certification
- First Aid/CPR and AED.
- California Guard Card.
- Dale Carnegie Leadership Training For Managers
- ASIS Training (APC-1)
- Oxygen trained
Timeline
GSOC Operator
Securitas Security Services
03.2024 - Current
GSOC Operator
AUS
07.2018 - 03.2024
Watch Commander
Security Industry Specialist
03.2016 - 07.2018
Shift Supervisor Lab126
Allied Barton Security
11.2013 - 03.2016
Relief Manager Adobe Systems
US Security Associates
03.2012 - 11.2013
Security Supervisor
Andrews International Security
06.2008 - 03.2012
Security Supervisor
Allied Barton Security
03.2005 - 06.2008
Higher Education - Administrative Justice
De Anza College
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