Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Ayres

Montreal,QC

Summary

Hardworking and detail-oriented job seeker with knowledge and experience in customer service positions. With leadership skills, effective communication and teamwork aimed at achieving objectives. Commitment, responsibility and adaptability both personally and professionally.

Overview

13
13
years of professional experience

Work History

Collection Analyst

Natura Cosmeticos
03.2022 - 04.2023
  • In charge of automating the portfolio process for Natura and Avon.
  • Monitored early accounts receivable and implemented strategies according to customers' default risk.
  • Identified and discussed with management opportunities for improvements to procedures and internal controls.

Credit Analyst

Natura Cosmeticos
08.2020 - 02.2022
  • Made decisions and recommendations about modifying lines of credit based on the analysis of credit scores and level of risk.
  • Monitored credit accounts routinely to identify and mitigate issues and prevent losses.

Credit and Collection Analyst

Natura Cosmeticos
04.2019 - 07.2020
  • Analyzed and monitored credit accounts routinely to give recommendations about extending lines of credit, identify and mitigate issues and prevent losses.
  • Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.

Finance Assistant

Grupo Euromotors
03.2017 - 03.2019
  • Support with the management of accounts receivable from dealers and with the evaluation of vehicle financing.
  • Reconciled company bank to keep accounts audit-ready.

Finance Intern

Grupo Euromotors
07.2016 - 02.2017
  • Support in the areas of treasury and credit and collections.

Barista

Starbucks
09.2015 - 06.2016
  • Interacted with customers, took orders and prepared drinks such as cappuccinos, lattes and mochas.
  • Kept equipment, counters and tables sanitized.

Sales Representative

Saga Falabella
12.2010 - 02.2011
  • Computer sales

Call Center Representative

Atento Peru
08.2010 - 11.2010
  • Responded to customer calls to provide telephone numbers and refered to other services.

Education

Bachelor's - Economics And International Business

Universidad ESAN
Lima, Peru
12.2016

Skills

  • Problem-Solving
  • Attention to Detail
  • Interpersonal Communication
  • Customer Relations

Timeline

Collection Analyst

Natura Cosmeticos
03.2022 - 04.2023

Credit Analyst

Natura Cosmeticos
08.2020 - 02.2022

Credit and Collection Analyst

Natura Cosmeticos
04.2019 - 07.2020

Finance Assistant

Grupo Euromotors
03.2017 - 03.2019

Finance Intern

Grupo Euromotors
07.2016 - 02.2017

Barista

Starbucks
09.2015 - 06.2016

Sales Representative

Saga Falabella
12.2010 - 02.2011

Call Center Representative

Atento Peru
08.2010 - 11.2010

Bachelor's - Economics And International Business

Universidad ESAN
Daniel Ayres