Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Daniel Atienza

Edmonton

Summary

Dynamic professional with a proven track record at Advanced Roofing Systems Ltd., excelling in customer service and team leadership. Demonstrated expertise in estimating, managing of operations and effective problem-solving, enhancing customer satisfaction and driving repeat business. Committed to fostering a positive work environment while achieving operational excellence and financial accuracy. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Self-directed learning, adaptability, and proactive approach to acquiring new skills and knowledge.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Advanced Roofing Systems Ltd.
05.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.

Electrcian

A&H Electrical Contractors
09.2020 - 05.2022
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Stored and maintained power tools and equipment for each job.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
  • Replaced and repaired lighting fixtures and electrical control and distribution equipment.
  • Spliced, joined and connected wire to fixtures and other electrical components.

General Laborer

Chemco Electrical Contractors
04.2017 - 05.2018
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Increased productivity with effective communication and collaboration among team members.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Assisted in digging, trenching and backfilling trenches and foundations.

Education

High School Diploma -

J Percy Page
Edmonton, AB
06-2010

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Goal setting
  • Workload management
  • Conflict resolution
  • Wiring installation
  • Electrical installation
  • Fixture installation

Languages

English

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Learning new cooking techniques and expanding my culinary skills
  • Camping
  • Video Gaming
  • I enjoy cooking for friends and family gatherings
  • Auto Repair/Restoration
  • Gym Workouts
  • Music
  • DIY and Home Improvement

Timeline

Assistant Manager

Advanced Roofing Systems Ltd.
05.2022 - Current

Electrcian

A&H Electrical Contractors
09.2020 - 05.2022

General Laborer

Chemco Electrical Contractors
04.2017 - 05.2018

High School Diploma -

J Percy Page

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Daniel Atienza