Daniel Amponsah
calgary,AB
Summary
Dynamic professional with a proven track record at Enrich Mortgage Group Inc, enhancing loan production and client satisfaction. Skilled in credit analysis and effective communication, adept at problem-solving and fostering team collaboration. Demonstrated ability to adapt and excel in diverse roles, contributing to operational excellence and quality service delivery.
Overview
4
4
years of professional experience
Work History
Mortgage Associate
Enrich Mortgage Group Inc
02.2024 - 08.2024
- Contributed to increasing overall loan production by consistently meeting borrower expectation
- Served as a reliable resource for both internal staff members and external partners seeking guidance or clarification on complex industry regulations.
- Prepared comprehensive loan proposals for prospective borrowers, outlining terms, interest rates, fees, and other important information.
- Supported management in developing marketing strategies aimed at attracting new clientele to our mortgage services offerings.
Administrative Assistant
Monti Giodarni
02.2023 - 01.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Admin Support Staff
Alberta Health Services
01.2021 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assembly Worker
Harmony Logistics
04.2020 - 12.2021
- Followed detailed assembly instructions, processes, and procedures.
- Notified supervisor of issues with equipment or production.
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
- Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
Education
Mortgage Broker Associate Course
RECA
Calgary, AB03-2024
BBA - Marketing
University of Ghana-legon
Ghana06-2010
Skills
- Document Review
- Credit analysis
- Real estate knowledge
- Goal-Oriented
- Customer Service
- Problem-solving abilities
- Reliability
- Excellent Communication
- Team Collaboration
- Effective Communication
- Microsoft Office
Languages
English
Professional Working
Timeline
Mortgage Associate
Enrich Mortgage Group Inc
02.2024 - 08.2024
Administrative Assistant
Monti Giodarni
02.2023 - 01.2024
Admin Support Staff
Alberta Health Services
01.2021 - 12.2022
Assembly Worker
Harmony Logistics
04.2020 - 12.2021
Mortgage Broker Associate Course
RECA
BBA - Marketing
University of Ghana-legon
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