Lorena Ibis
Edmonton,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Service Crew Staff
Lifestyle Options Retirement Home
Edmonton, Alberta
06.2012 - Current
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness of dining area and ensured proper table settings.
- Provided compassionate support to residents experiencing emotional or physical challenges.
- Responded to residents' queries and complaints to promote overall satisfaction.
- Collaborated with other departments to ensure efficient workflow processes.
Manager
McDonalds
Edmonton, Alberta
03.2003 - 12.2010
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Conducted regular staff meetings to communicate updates and reinforce team goals.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Childcare Provider
Dr. Charlene Barnes
Edmonton, Alberta
01.2000 - 08.2005
- Supervised daily activities and ensured children's safety and well-being.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Assisted with feeding infants and toddlers during meal times.
Education
High School Diploma -
St. Francis Parochial School
Talisay, Camarines Norte, Philippines 03-1987
Some College (No Degree) - Bachelor of Science - Midwifery & Nursing
Our Lady of Lourdes College Foundation
Daet, Camarines Norte, PhilippinesSkills
- Effective communication
- Adaptable leadership
- Bilingual
- Customer service expertise
- Professionalism
- Task prioritization
- Continuous improvement
- Active listening
- Punctual
- Reliable
- Customer relations skills
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
References
References available upon request.
Timeline
Service Crew Staff
Lifestyle Options Retirement Home
06.2012 - Current
Manager
McDonalds
03.2003 - 12.2010
Childcare Provider
Dr. Charlene Barnes
01.2000 - 08.2005
High School Diploma -
St. Francis Parochial School
Some College (No Degree) - Bachelor of Science - Midwifery & Nursing
Our Lady of Lourdes College Foundation
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