Mary Nguyen
Edmonton,AB
Summary
Ambitious job seeker targeting entry-level receptionist, sales associate, or student massage therapist roles. Compassionate and skilled in therapeutic massage, with a focus on promoting health and well-being. Committed to contributing to a supportive team environment while enhancing massage techniques and education.
Detail-oriented professional with experience in sales and office management. Skilled in client consultations, inventory management, and maintaining a welcoming environment. Ready to leverage organizational skills to enhance customer satisfaction and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate/ PT Manager
Popeyes supplement
Edmonton, Alberta
09.2024 - 10.2025
- Engaged with customers to identify needs and recommend suitable products.
- Updated product knowledge regularly to provide accurate information to customers.
- Monitored store cleanliness and organization to create a welcoming environment.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted inventories on a regular basis to track stock levels.
- Received and displayed product shipments on store retail shelves upon delivery.
- Processed transactions using a point-of-sale system.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained up-to-date knowledge of store merchandise and policies.
Receptionist/accounts recievable
Ride or Die performance
Edmonton, Alberta
05.2023 - 08.2024
- Managed daily reception tasks to ensure efficient office operations.
- Provided exceptional customer service by addressing client inquiries and concerns.
- Coordinated interdepartmental communication to enhance workflow efficiency.
- Processed customer payments accurately and prepared bank deposits following company policies.
- Maintained organized filing systems for quick retrieval of account information.
- Conducted follow-ups with clients on outstanding invoices to ensure timely payments.
- Resolved customer complaints promptly, contributing to satisfaction and retention.
- Supported team members by sharing insights on improving accounts receivable processes.
Aesthetician
Diva nails
Edmonton, AB
02.2013 - 02.2019
- Delivered gentle hair removal using wax methods.
- Offered warm stone massage and brow and eyelash tinting services.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Performed daily gel and acrylic sets
- French gel polished manicures and pedicures and paraffin wax treatments
- Cleaned and sanitized tools and work station in adherence with safety requirements.
Education
Massage Therapist - Registered Massage Therapy
MaKami College
Edmonton, AB08.2023
High School Diploma -
O’Leary High School
Edmonton 06.2007
Skills
- Time and organizational skills
- Excellent customer service
- Strong communication
- Product knowledge
- Booking management
- Pressure management
- Reliability and trustworthiness
- Dependability and responsibility
- Prenatal massage
- Hydrotherapy techniques
- Deep tissue massage
- Myofascial release
- Lymphatic drainage therapy
- Swedish massage therapy
- Sports massage therapy
- Hot stone massage
Certification
First Aid Level C. Makami College Jan 2023-Jan 2028
References
References available upon request.
Timeline
Sales Associate/ PT Manager
Popeyes supplement
09.2024 - 10.2025
Receptionist/accounts recievable
Ride or Die performance
05.2023 - 08.2024
Aesthetician
Diva nails
02.2013 - 02.2019
Massage Therapist - Registered Massage Therapy
MaKami College
High School Diploma -
O’Leary High School