Dania Ouacif
Greater Sudbury,ON
Summary
Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Sales Advisor
PPS STRATÉGIES
02.2024 - 08.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cachier
A&W
12.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Waitresses
3 Amigos
09.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Barmaid
Sofitel Hotel
01.2022 - 06.2023
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
- Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
- Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
- Trained new team members on bar protocols and procedures, contributing to their successful integration into the team.
- Managed cash transactions accurately, balancing the cash register at the end of each shift.
- Verified identification before serving customers to comply with state law.
Education
Bachelor Of Tourism Management - Tourism And Hospitality Management
Hospitality Management Institution
Tizi Ouazou, Algeria05.2022
University - Business Management
Abderrahmane Mira
Bejaia, Algeria 08.2020
High School - Management
Debbih Chérif
Bejaia, Algeria07.2017
Skills
- Sales experience
- Customer service experience
- Brand Awareness
- Building rapport
- Sales background
- Sales Strategies
- Sales Training
- FLUENT IN LANGUAGE
- Product Demonstrations
- Customer Service
- Relationship Building
- Client Service
Languages
French
Native or Bilingual
Timeline
Sales Advisor
PPS STRATÉGIES
02.2024 - 08.2024
Cachier
A&W
12.2023 - 02.2024
Waitresses
3 Amigos
09.2023 - 12.2023
Barmaid
Sofitel Hotel
01.2022 - 06.2023
Bachelor Of Tourism Management - Tourism And Hospitality Management
Hospitality Management Institution
University - Business Management
Abderrahmane Mira
High School - Management
Debbih Chérif
Similar Profiles
Mary Georgina M MANEMary Georgina M MANE
Office Manager at OPTIMA Stratégies et ConseilsOffice Manager at OPTIMA Stratégies et Conseils
Théo BOISELThéo BOISEL
Stagiaire at Actine StratégiesStagiaire at Actine Stratégies
Darryl LipseyDarryl Lipsey
Forklift Operator at PPS StaffingForklift Operator at PPS Staffing
DISHANT ZALADISHANT ZALA
Business Analyst at Public Health Sudbury & DistrictsBusiness Analyst at Public Health Sudbury & Districts
Sarah SoulliereSarah Soulliere
Customer Experience Representative at Indigo Books & MusicCustomer Experience Representative at Indigo Books & Music