Dani Turner

Administered daily pet medications on schedule based on owner

preferences or veterinarian advice

Kept pets healthy with regular changes of food and water

Walked dogs multiple times per day to avoid accidents and cleaned up

after animals

Comforted anxious or stressed animals by providing reassurance and

gentle handling techniques

Engaged in playtime with pets to promote socialization and bonding

Updated pet owners regularly on status of their pets through phone calls

texts or emails

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Memorized the script for tours and made lead calls
• Made the schedule due to everyone's availability and the needs on the business
• Did a daily report of numbers for the studio and did the lead conversion rate and percentage of what the studio was at daily as well as keeping a performance track on who was making the most sales daily and weekly .

• Manager duties include taking inventory, payroll, creating employee's schedule, daily reports for gym stats, face to face customer service,
• responding to cuslomer emails, employee training and discipline, conducting employee staff meetings
• New membership sign-up and activation/Client cancellations using DataTrack software
• Orientation and tours of new members to club facilities
• Training of new hires
• Assist in keeping gym clean and disinfected

• Company Overview: JQ Paint is a painting company out of Huntington Beach, CA
• My job is to breakdown measurements into square feet and linear feet, input those figures into a QuickBooks template, then recheck the figure to make sure they were correct
• Input job photos into Google Drive that correspond with the correct estimate number
• JQ Paint is a painting company out of Huntington Beach, CA