Danelia Zuniga
LOSANGELES
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Overview
24
24
years of professional experience
Work History
Assistant store manager
Home Depot
LOSANGELES
11.2001 - Current
- Assisted in managing daily store operations and team performance.
- Developed training programs for new associates to enhance product knowledge.
- Coordinated inventory management and restocking of merchandise on the sales floor.
- Maintained effective communication with upper management regarding store performance trends.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education
Some College (No Degree) -
Fashion Institute of Design & Merchandising
Los Angeles, CASkills
- Inventory management
- Customer service
- Employee training
- Team supervision
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant store manager
Home Depot
11.2001 - Current
Some College (No Degree) -
Fashion Institute of Design & Merchandising