Dan Chester Reyes
North York,ON
Summary
- To guarantee my comprehensive expertise in a reliable position I am qualified for and enabled to explore new career opportunities for qualifications and innovations in the field of I.T. and other professional services.
- To exert my rational capability between responsibility and reliability with quality performance by expanding supportive duties towards the vision-mission of my career.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- To be a dedicated customer service professional with knowledge of service delivery and proven multitasking abilities and be committed in maintaining professional relationships to increase profitability and drive business results.
- To be passionate about promoting customer satisfaction by delivering quality service and unparalleled support.
- To be proficient in customer service by applying best practices and related options
- To be suitable and dependable candidate at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Construction Worker / Laborer / Helper
Brennan Paving & Construction Ltd.
09.2023 - 12.2023
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
Operations CSR II – Solutions Delivery & Support Wireline Offline Operations
TELUS International Philippines Inc.
11.2016 - 09.2023
- Performs as Order Entry & Back Office Provisioning Representative for Small, Medium, & Large Business in Western Canada (Alberta & British Columbia) using DOS Based-System named CRIS
- Verify Sales Order from Front-line & Sales Representative by using Salesforce & Netcracker
- Performs Post-check and Pre-check task for each order made from the Back Office Solutions and Confirm Business Customer’s Installation Appointment via Outbound Calls and Notification Emails.
Commercial Real Estate Research Analyst
Costar Group Philippines: TENANTS
08.2015 - 10.2016
- Performs as Commercial Business Researcher using Google Maps and Google Streetview
- Gathers Online Data about Businesses in the United States of America via Yelp, Google Search, and Yellow Pages
- Verify the Business Locations, Contact Numbers, and Monthly Rental Cost via Outbound Phone Calls and update their databases in the Costar App.
Education
Bachelor's Degree - Information Technology
Saint Paul University Philippines
Tuguegarao City, Cagayan, Philippines10.2009
Skills
- Team-Oriented and Dependable
- OSHA
- Team Collaboration
- Worksite Safety
- Demolition
- Material Transport, Loading and Unloading
- Worksite Preparation
- Equipment Maintenance & Management
- Hand and Power Tool Operation
- Materials Salvage
- Heavy Lifting
- Attention to Detail
- Technical Troubleshooting
- Regulatory Compliance
- Task Prioritization
- Customer Service Orientation
- Multitasking Capabilities
- Quality Control
- Data Entry Expertise
- Office Equipment Operation
- Invoice Processing
- Social Media Knowledge
- Performance Improvement
- Billing and Coding
- Issue Resolution
Languages
English
Professional Working
Career Affiliations
- LIUNA Local 183 Union Member (Oct. 2023)
- TELUS International Philippines Inc. Team Member (2015 - 2023)
- City Accounting Liason and Remittance Officer (2013 - 2014)
Height
5'5"
Weight
89kgs. / 196.21 lbs.
Personal Information
- Age: 35
- Date of Birth: 02/05/88
- Gender: Male
- Marital Status: Married
- Religion: Christian - Baptist
Timeline
Construction Worker / Laborer / Helper
Brennan Paving & Construction Ltd.
09.2023 - 12.2023
Operations CSR II – Solutions Delivery & Support Wireline Offline Operations
TELUS International Philippines Inc.
11.2016 - 09.2023
Commercial Real Estate Research Analyst
Costar Group Philippines: TENANTS
08.2015 - 10.2016
Bachelor's Degree - Information Technology
Saint Paul University Philippines
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