Dan Roney
Halifax,NS
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
20
20
years of professional experience
Work History
Branch Manager
Kingomatic Ind. ltd.
Dartmouth, Nova Scotia
10.2008 - 10.2023
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Researched potential clients, identified decision makers and developed relationships with them.
- Gathered data on competitors' products, prices, and sales techniques.
- Maintained knowledge of current product offerings and pricing structures.
- Generated leads through cold calling, networking events, referrals.
- Provided technical support to existing customers regarding product usage and installation.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Provided training sessions for new staff members on sales processes and procedures.
- Responded promptly to customer inquiries via phone or email.
- Met regularly with team members to discuss progress towards goals.
- Collaborated closely with internal departments to ensure successful execution of campaigns.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Negotiated prices and set up contracts to finalize sales agreements.
- Utilized upselling techniques to maximize revenue.
- Resolved customer complaints related to product quality or delivery issues.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Communicated regularly with other departments regarding supply chain activities.
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Salesperson
Kingomatic Ind. ltd.
Dartmouth, NS
10.2005 - 10.2008
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Educated customers about products and services offered by the company.
Warehouse Manager
Kingomatic Ind. ltd.
Dartmouth, NS
10.2003 - 10.2005
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Education
Some College (No Degree) - Geology
Saint Mary’s University
Halifax, NSSkills
- Branch Operations Management
- Relationship Building
- Employee Development
- Sales Development
- Excellent communication skills
- Sales expertise
- Customer and vendor relations
Accomplishments
- Kidney Walk Summerside, PEI on June 8, 2024. Exceeded donation expectations. Achieved greatest donation total even though my son and I were not from the area. Met wonderful people and helped a worthy cause.
Timeline
Branch Manager
Kingomatic Ind. ltd.
10.2008 - 10.2023
Salesperson
Kingomatic Ind. ltd.
10.2005 - 10.2008
Warehouse Manager
Kingomatic Ind. ltd.
10.2003 - 10.2005
Some College (No Degree) - Geology
Saint Mary’s University
Similar Profiles
Kubilay DemirciKubilay Demirci
Advisory Consultant at Aydos Agriculture, Livestock Ind. Ind. Ltd. CompanyAdvisory Consultant at Aydos Agriculture, Livestock Ind. Ind. Ltd. Company
Kuo Wei LuKuo Wei Lu
President at Double Bond Chemical. Ind., USA, Inc.President at Double Bond Chemical. Ind., USA, Inc.
Melissa GoolsbyMelissa Goolsby
Teacher - 2nd Grade & 4th Grade at North East Ind School DistrictTeacher - 2nd Grade & 4th Grade at North East Ind School District