Damon Smith, Sr
Discovery Bay
Summary
Dynamic leader with a proven track record at BLACKSMITH, LLC, enhancing operational excellence and customer satisfaction through strategic planning and innovative initiatives. Skilled in team building and crisis management, I drive revenue generation while fostering a culture of integrity and ethics. Committed to achieving results and optimizing performance in every endeavor.
Overview
14
14
years of professional experience
Work History
President
BLACKSMITH, LLC
Discovery Bay, CA
03.2021 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Warehouse Worker/Driver
United Parcel Services, UPS
Oakland, CA
06.2013 - 08.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Sales Associate
Fitness SF
Oakland, CA
06.2013 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Driver
Starving Students Movers
Oakland, CA
01.2012 - 05.2013
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
General Education
Ralph J. Bunche H.S.
Oakland, CA06-1995
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Integrity and ethics
- Revenue generation
- Innovation and creativity
Timeline
President
BLACKSMITH, LLC
03.2021 - Current
Warehouse Worker/Driver
United Parcel Services, UPS
06.2013 - 08.2016
Sales Associate
Fitness SF
06.2013 - 06.2016
Driver
Starving Students Movers
01.2012 - 05.2013
General Education
Ralph J. Bunche H.S.