Damon Smith, Sr
Discovery Bay
Summary
Dynamic leader with a proven track record at BLACKSMITH, LLC, enhancing operational excellence and customer satisfaction through strategic planning and innovative initiatives. Skilled in team building and crisis management, I drive revenue generation while fostering a culture of integrity and ethics. Committed to achieving results and optimizing performance in every endeavor.
Overview
14
14
years of professional experience
Work History
President
BLACKSMITH, LLC
03.2021 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Warehouse Worker/Driver
United Parcel Services, UPS
06.2013 - 08.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Sales Associate
Fitness SF
06.2013 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Driver
Starving Students Movers
01.2012 - 05.2013
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
General Education
Ralph J. Bunche H.S.
Oakland, CA06-1995
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Integrity and ethics
- Revenue generation
- Innovation and creativity
Timeline
President
BLACKSMITH, LLC
03.2021 - Current
Warehouse Worker/Driver
United Parcel Services, UPS
06.2013 - 08.2016
Sales Associate
Fitness SF
06.2013 - 06.2016
Driver
Starving Students Movers
01.2012 - 05.2013
General Education
Ralph J. Bunche H.S.
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