DaMischa Hollister
Pleasant Hill
Summary
Proven team player with a track record of enhancing customer satisfaction at Discovery Kingdom and Target, I excel in food safety and customer service. Leveraging strong merchandising skills and a commitment to cleanliness, I consistently contribute to workplace efficiency and positive customer feedback. My ability to handle transactions accurately underscores my dedication to operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Food Clerk
Discovery Kingdom
05.2023 - 09.2024
- Prepared high-quality food items, adhering to recipes and presentation standards for customer enjoyment.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted customers in finding products, resulting in increased sales and positive feedback.
- Stocked shelves and rotated inventory regularly for optimal product freshness and quality.
- Labeled and scanned customer food items to complete sales.
- Processed transactions accurately, demonstrating excellent attention to detail and cash handling skills.
- Enhanced customer satisfaction by providing efficient and courteous service at the food counter.
- Collaborated with team members to complete daily tasks efficiently, contributing to overall store success.
- Resolved customer inquiries or concerns promptly, maintaining professionalism and fostering positive relationships.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Removed trash, swept, and mopped floors for professional appearance.
- Operated cash register to record transactions accurately and efficiently.
Merchandise Associate
Target
11.2022 - 09.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized store merchandise racks by size, style, and color.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Education
High School Diploma -
Olympic High School
Concord, CA06-2023
Skills
- Excellent customer service
- Customer assistance
- Item scanning
- Cleanliness and hygiene
- Food safety
- Food preparation
- Food storage
- Safe food handling
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Punctual and reliable
Food Handlers Certified
Took Food Handlers course when working at Discovery Kingdom to understand the safety of handling food for others.
Timeline
Food Clerk
Discovery Kingdom
05.2023 - 09.2024
Merchandise Associate
Target
11.2022 - 09.2023
High School Diploma -
Olympic High School
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