Bereniz Leal
Brawley
Summary
Dynamic professional with a strong background in customer service and operations, notably at Albertsons Grocery Store. Proven ability to enhance store efficiency through effective stock replenishment and maintain high cleanliness standards. Recognized for excellent communication skills and a commitment to fostering positive customer experiences.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Food Clerk
Albertsons Grocery Store
- Stocked shelves and rotated inventory regularly for optimal product freshness and quality.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Resolved customer inquiries or concerns promptly, maintaining professionalism and fostering positive relationships.
- Labeled and scanned customer food items to complete sales.
- Assisted customers in finding proper products and offering suggestions.
CAP 2 Associate
Walmart
05.2019 - 09.2021
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Contributed to positive customer experiences with friendly, attentive service during busy shifts.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
Operations Coordinator
Indian Wells Tennis Garden
01.2013 - 01.2018
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Worked with vendors to make purchases and reconcile invoices.
Education
11 - Basic
Calipatria High School
Calipatria, CA06.2008
Skills
- Excellent customer service
- Customer assistance
- Item scanning
- Cleanliness and hygiene
- Food safety
- Safe food handling
- Product knowledge
- Stock replenishment
- Customer inquiries
- Product merchandising
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Attention to detail
- Excellent communication
- Stocking shelves
- Heavy lifting
- Restocking produce
Certification
Forklift certified scissor lift certified E jack certified food handlers card
Languages
Spanish
Full Professional
Timeline
CAP 2 Associate
Walmart
05.2019 - 09.2021
Operations Coordinator
Indian Wells Tennis Garden
01.2013 - 01.2018
Food Clerk
Albertsons Grocery Store
11 - Basic
Calipatria High School
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