Damilola Bolanle Okusanya
Kitchener,ON
Summary
Compassionate Personal Support Worker with experience in providing emotional and physical support to clients in home care settings. Strengths include strong interpersonal skills, patience, and the ability to manage stressful situations effectively. Previously contributed to improving the quality of life for individuals by creating comfortable environments, promoting independence, and fostering positive relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Non-Emergency Medical Driver
New Canadian Medical Transfer
Kitchener, Ontario
11.2024 - Current
- Conducted basic first aid if necessary during transport.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Assisted in the transportation of patients to and from medical appointments.
- Logged deliveries, drop-off times and special conditions in company system.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Provided safe, timely and reliable non-emergency medical transportation services.
Personal Support Worker
Warm Embrace Elder Care
Kitchener, Ontario
06.2024 - 10.2024
- Monitored health and well-being of clients and reported significant health changes.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Performed light housekeeping duties such as laundry services for residents.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
Hospitality Worker
Hillstar Hospital
Lagos, Ikeja , Nigeria
02.2021 - 05.2023
- Upheld strict compliance with health and safety regulations to ensure a safe environment for guests and staff.
- Collaborated with housekeeping and maintenance teams to ensure rooms met company standards.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Monitored inventory levels for all items used in the hospitality area.
Administrative Assistant
University of Nigeria Medical Center
Lagos, Nigeria
03.2017 - 08.2020
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Responded to customer issues to provide immediate resolution and improve retention.
- Coordinated mailings, including sorting mail and preparing packages for shipping via courieror postal service.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Adult High School Diploma - Personal Support Worker
St Louis Adult And Continuing Education
Kitchener, ON11-2025
Bachelor of Science - Medical Microbiology And Bacteriology
University of Nsukka
Imo State, Nigeria 10-2017
Skills
- Patient care
- Medication administration
- Health monitoring
- Client communication
- Document management
- Emotional support
- Personal Safety Techniques
- Infection control
- Patient mobility assistance
- Incident reporting
- Nutritional guidance
- Feeding assistance
- Personal care homemaker
- Elderly care
Volunteer
- Sunnyside Home and Community Housing (Retirement home, Kitchener, ON)
Certification
- Personal Support Worker Certificate
- First Aid Certificate
- CPR Certificate
- CPI Certificate
- Mask Fit Certificate
- Palliative Certificate
- GPA Certificate
Languages
English
Native/ Bilingual
Timeline
Non-Emergency Medical Driver
New Canadian Medical Transfer
11.2024 - Current
Personal Support Worker
Warm Embrace Elder Care
06.2024 - 10.2024
Hospitality Worker
Hillstar Hospital
02.2021 - 05.2023
Administrative Assistant
University of Nigeria Medical Center
03.2017 - 08.2020
Adult High School Diploma - Personal Support Worker
St Louis Adult And Continuing Education
Bachelor of Science - Medical Microbiology And Bacteriology
University of Nsukka
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