Damilola Luwoye
MBA
Oshawa,ON
Summary
Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Junior Business Analyst
Hybisbrands
Vancouver, BC
09.2022 - 07.2023
- Utilized data visualization techniques to present and explain complex data sets.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Collaborated with stakeholders to identify business needs and data sources.
- Identified patterns and trends in large data sets and provided actionable insights.
- Created dashboards to monitor and track key performance indicators.
- Developed and maintained data warehouses and data marts to support business operations.
- Provided technical support for troubleshooting analytics and reporting issues.
Administrative Assistant/Receptionist
West Coast Moulding & Millwork Limited
08.2005 - 04.2022
- Answered and redirected more than 100 incoming calls per day, resulting in a lower product return rate
- Planned and facilitated weekly on-site meetings between corporate management and regional business leaders, ensuring no scheduling conflicts
- Implemented a document management system and company-wide data entry policies, reducing manual labor by 10 hours per month
- Updated and allocated paid invoices, updated client "account software," retrieved emails with payment proof
- Sent out 1,500+ monthly statements to customers at the end of each month
- Responded to customer inquiries and prepared quotations; monitored sales and after-sales performance
- Promptly collected customer payments and maintained high-quality marketing and communication materials.
Business Process Analyst
Ecogas Energy Resources Limited
Abeokuta, Ogun State
06.2019 - 12.2021
- Analyzed and compared products and services to inform purchasing decisions and maintain accurate records of inventory, purchases, and pricing
- Maintained supplier information, including qualifications, delivery times, and product ranges, and researched new opportunities for potential suppliers
- Analyzed point-of-sale system data to identify customer growth and satisfaction opportunities
- Analyzed open orders, backlog, and sales data to provide the sales team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on the collected feedback.
- Surveyed clients to ascertain their requirements and expectations for the product.
- Assessed business requirements to forecast annual budgetary and operational costs.
- executed an analysis of risks and identified risk mitigation strategies.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Delivered analysis of market, sales, and consumer trends impact on long- and short-term strategies.
- Analyzed and assessed functional and organizational activities.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
Education
MBA -
University Canada West
Vancouver, BC 05.2022 - 05.2023
BSc (Hons) - Economics
Babcock University
Skills
Data analysis
Marketing research
Business administration
Strategic planning
Business process mapping
Operations management
Competitive analysis
Technical Writing
Staff Management
Product development
Operations analysis
Timeline
Junior Business Analyst
Hybisbrands
09.2022 - 07.2023
MBA -
University Canada West
05.2022 - 05.2023
Business Process Analyst
Ecogas Energy Resources Limited
06.2019 - 12.2021
Administrative Assistant/Receptionist
West Coast Moulding & Millwork Limited
08.2005 - 04.2022
BSc (Hons) - Economics
Babcock University