Damilola Luwoye
MBA
Oshawa,ON
Summary
Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Junior Business Analyst
Hybisbrands
Vancouver, BC
09.2022 - 07.2023
- Utilized data visualization techniques to present and explain complex data sets.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Collaborated with stakeholders to identify business needs and data sources.
- Identified patterns and trends in large data sets and provided actionable insights.
- Created dashboards to monitor and track key performance indicators.
- Developed and maintained data warehouses and data marts to support business operations.
- Provided technical support for troubleshooting analytics and reporting issues.
Administrative Assistant/Receptionist
West Coast Moulding & Millwork Limited
08.2005 - 04.2022
- Answered and redirected more than 100 incoming calls per day, resulting in a lower product return rate
- Planned and facilitated weekly on-site meetings between corporate management and regional business leaders, ensuring no scheduling conflicts
- Implemented a document management system and company-wide data entry policies, reducing manual labor by 10 hours per month
- Updated and allocated paid invoices, updated client "account software," retrieved emails with payment proof
- Sent out 1,500+ monthly statements to customers at the end of each month
- Responded to customer inquiries and prepared quotations; monitored sales and after-sales performance
- Promptly collected customer payments and maintained high-quality marketing and communication materials.
Business Process Analyst
Ecogas Energy Resources Limited
Abeokuta, Ogun State
06.2019 - 12.2021
- Analyzed and compared products and services to inform purchasing decisions and maintain accurate records of inventory, purchases, and pricing
- Maintained supplier information, including qualifications, delivery times, and product ranges, and researched new opportunities for potential suppliers
- Analyzed point-of-sale system data to identify customer growth and satisfaction opportunities
- Analyzed open orders, backlog, and sales data to provide the sales team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on the collected feedback.
- Surveyed clients to ascertain their requirements and expectations for the product.
- Assessed business requirements to forecast annual budgetary and operational costs.
- executed an analysis of risks and identified risk mitigation strategies.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Delivered analysis of market, sales, and consumer trends impact on long- and short-term strategies.
- Analyzed and assessed functional and organizational activities.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
Education
MBA -
University Canada West
Vancouver, BC 05.2022 - 05.2023
BSc (Hons) - Economics
Babcock University
Skills
Data analysis
Timeline
Junior Business Analyst
Hybisbrands
09.2022 - 07.2023
MBA -
University Canada West
05.2022 - 05.2023
Business Process Analyst
Ecogas Energy Resources Limited
06.2019 - 12.2021
Administrative Assistant/Receptionist
West Coast Moulding & Millwork Limited
08.2005 - 04.2022
BSc (Hons) - Economics
Babcock University
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