Rupinder Kaur
Surrey,BC
Summary
Detail-oriented business analyst with years of experience conducting analysis and research to come up with solutions to common business problems.Excel in problem-solving, communication, and teamwork, ensuring seamless integration of innovative solutions with organizational goals.
Overview
7
7
years of professional experience
Work History
Junior Business Analyst
Telus
Vancouver, British Columbia
01.2024 - Current
- Coordinates work activities related data collection and the production of key performance metrics reports and evaluation measures related to assigned program.
- Verifies the accuracy,consistency and integrity of data and contents of reports and documents.
- Provides support to professional practice in the analysis and costing of new programs and program changes.
- Analyze call centre data to identify patterns and trends,develop and implement actionable insights.
Business Analyst
Parexel
Chandigarh, India
03.2018 - 07.2020
- Supported the creation of reports and dashboards to present findings to management and project teams.
- Collaborated with senior analyst to document processes and ensure compliance with industry standards.
- Conducted research and analysis to identify market trends ,product performance and industry opportunities.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
Education
Punjabi University
India12-2017
MBA -
Punjabi University
India03-2016
Punjabi University
India03-2014
Skills
- Data analysis
- Business administration
- Customer needs assessment
- Data mining
- Competitive analysis
- Analytical thinking
- Problem-solving
- Reporting and documentation
- Systems analysis
- Verbal and written communication
- Customer targeting
- Strategic planning
- Client relationship management
Timeline
Junior Business Analyst
Telus
01.2024 - Current
Business Analyst
Parexel
03.2018 - 07.2020
Punjabi University
MBA -
Punjabi University
Punjabi University