Damieka White
San Diego
Summary
Highly experienced, ambitious, and professional customer service and business operations specialist with over 10 years of leadership experience. Currently seeking a prominent position contributing to the daily operations of your organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Clerk
Vons
San Diego, CA
07.2021 - Current
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Stocked shelves and organized displays to maintain optimal product availability and visibility.
- Operated cash register accurately, processing customer transactions efficiently.
- Collaborated with team members to achieve daily sales targets and enhance store performance.
- Supervised daily operations to ensure efficient workflow and optimal customer service.
- Trained and mentored staff in barista techniques and customer interaction strategies.
- Implemented inventory management practices to reduce waste and maintain stock levels.
- Developed staff schedules to optimize labor costs while meeting peak demand periods.
- Enhanced customer experience by addressing complaints and resolving issues promptly.
- Conducted regular quality checks on food and beverage offerings to uphold standards.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Collaborated with team members to streamline bookkeeping processes, improving workflow efficiency and reducing errors.
- Utilized accounting software to maintain up-to-date ledgers, ensuring compliance with financial regulations and standards.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
Patient Care Specialist
Imperial Valley/South Bay Respite
05.2016 - Current
- Provided compassionate care and supervision to individuals with disabilities, ensuring safety and well-being.
- Developed and implemented personalized care plans in collaboration with families and healthcare professionals.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Monitored client behavior and health conditions, reporting changes to appropriate personnel for timely intervention.
- Promoted effective communication between clients, families, and service providers to ensure continuity of care.
Food Service Worker
Scripps Mercy Hospital
San Diego, CA
09.2017 - 01.2018
- Prepared and served food items following safety and sanitation guidelines.
- Maintained cleanliness of workstations, ensuring compliance with health regulations.
- Assisted in inventory management, tracking supplies to reduce waste.
- Monitored food quality and presentation standards for consistent customer satisfaction.
- Resolved customer inquiries and concerns, fostering positive dining experiences.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Nutrition Services Assistant Manager
Lemon Grove School District
Lemon Grove, CA
05.2016 - 11.2016
- Assisted in meal preparation, ensuring compliance with nutritional guidelines and safety standards.
- Supported inventory management by tracking food supplies and minimizing waste effectively.
- Collaborated with kitchen staff to streamline food service operations and improve efficiency.
- Maintained cleanliness and organization of food service areas, enhancing overall workplace safety.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards for food safety compliance.
- Ensured accurate portion control through diligent measurement of ingredients during all stages of food preparation.
Lead Cashier/Food Service Worker
Grossmont Community College (Sodexo)
San Diego, CA
01.2011 - 08.2016
- Supervised daily cash handling operations, ensuring accuracy and compliance with financial policies.
- Trained and mentored new cashiers in customer service protocols and point-of-sale systems.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members on food preparation techniques and customer service standards.
- Ensured food quality and freshness by closely following established guidelines for proper food handling and storage.
- Supported kitchen staff by prepping ingredients, washing dishes, and maintaining a well-organized workspace for maximum productivity.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
Food Service Worker
Rady’s Children Hospital
San Diego, CA
02.2015 - 08.2015
- Prepared and served meals adhering to dietary restrictions and hospital protocols.
- Maintained cleanliness and organization of food service areas, ensuring compliance with health regulations.
- Assisted in inventory management, tracking supplies, and reducing waste through efficient practices.
- Collaborated with kitchen staff to develop menu items catering to patient nutritional needs.
- Implemented process improvements that streamlined food preparation and delivery timelines.
- Monitored food quality and freshness, reporting discrepancies to ensure optimal service standards.
- Provided exceptional customer service by addressing patient inquiries and feedback promptly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
Education
High School Diploma - General Studies
Morse High School
San Diego, CA06-2003
Dental Assistant
Concorde Career College
San Diego, CA08-2007
Certificate - Electronic Medical Records
Health Occupations Center
Santee, CA05-2015
Certificate - Certified Nurse Assistant
California Medical College
San Diego, CA09-2012
Certificate - Medical Administrative
Comprehensive Training System
San Diego, CA08-2010
Skills
- Data Entry
- Patient Care
- Cash Handling
- Guest Services
- Communication
- Inventory Control
- Retail Operations
- Team Leadership
- Customer Service
- Sales Transactions
- Cash Management
- Problem Resolution
- Funds Management
- Payment Processing
- Business Operations
- Report Development
- Point of Sale Service
- Administrative Support
- Training & Development
- Operations Management
- Supervisory Management
- Preventative Maintenance
- Performance Evaluations
- Financial Records Management
- Excellent customer service
Certification
Servsafe Certification I Food Handlers Card
Timeline
Food Clerk
Vons
07.2021 - Current
Food Service Worker
Scripps Mercy Hospital
09.2017 - 01.2018
Patient Care Specialist
Imperial Valley/South Bay Respite
05.2016 - Current
Nutrition Services Assistant Manager
Lemon Grove School District
05.2016 - 11.2016
Food Service Worker
Rady’s Children Hospital
02.2015 - 08.2015
Lead Cashier/Food Service Worker
Grossmont Community College (Sodexo)
01.2011 - 08.2016
High School Diploma - General Studies
Morse High School
Dental Assistant
Concorde Career College
Certificate - Electronic Medical Records
Health Occupations Center
Certificate - Certified Nurse Assistant
California Medical College
Certificate - Medical Administrative
Comprehensive Training System