Damian Cuen
South Gate
Summary
Dedicated professional with a proven track record in customer service. Committed to enhancing guest experiences through reliable support, attention to detail, and effective communication.
Overview
5
5
years of professional experience
Work History
Valet/Bell Attendant
Town Park
Hermosa Beach, CA
07.2025 - Current
- Parked and retrieved vehicles efficiently, ensuring timely service for guests.
- Assisted guests with luggage and provided directions to enhance visitor experience.
- Maintained cleanliness of parking area, promoting safety and professionalism.
- Collaborated with team members to manage vehicle flow during peak hours.
- Conducted regular inspections of vehicles for damage or issues before parking.
- Communicated effectively with front desk staff to coordinate guest arrivals and departures.
Referee
CalSouth
Irvine, CA
02.2021 - Current
- Enforced game rules and regulations to ensure fair competition and player safety.
- Evaluated player performance and decisions to maintain high standards of sportsmanship.
- Communicated effectively with coaches and players to resolve disputes during matches.
- Observed game dynamics to make real-time calls that uphold integrity of the sport.
- Assessed player conduct, issuing cautions or penalties as necessary for rule violations.
- Trained new referees on game protocols, signaling techniques, and decision-making processes.
Sells Associate
JD Sports
Cerritos, CA
09.2024 - 04.2025
- Led team initiatives to enhance customer experience through effective merchandise presentation.
- Mentored junior associates, fostering skill development and knowledge sharing within the team.
- Streamlined inventory management processes, improving stock replenishment accuracy and efficiency.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
Soccer Coach
Kidzlovesoccer
Irvine, CA
01.2024 - 03.2025
- Developed age-appropriate training plans to enhance player skills and foster teamwork.
- Coordinated practice sessions, ensuring effective utilization of time and resources for maximum engagement.
- Mentored junior coaches, providing guidance on effective coaching techniques and player management strategies.
- Evaluated player performance regularly to adjust training programs and address individual development needs.
- Fostered a positive learning environment, promoting sportsmanship and collaboration among team members.
Pizza Maker
Prontos Pizza
South Gate, CA
05.2023 - 12.2023
- Crafted high-quality pizzas using traditional techniques and equipment.
- Managed ingredient preparation, ensuring freshness and adherence to recipes.
- Maintained cleanliness and organization of workstations for efficient operations.
- Collaborated with team members to optimize workflow during peak hours.
Food Runner
El Pescador South Gate
South Gate, CA
02.2022 - 10.2022
- Delivered food promptly to tables, ensuring accuracy and quality standards.
- Collaborated with kitchen staff to coordinate order delivery and menu changes.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted servers in managing guest requests, improving service efficiency.
- Provided support during peak hours, adapting quickly to high-pressure situations.
- Trained new food runners on operational procedures and best practices for service.
Education
High School Diploma -
South East High School
South Gate, CA06.2023
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Strong communication skills
- Problem-solving
- Team collaboration
- Reliability and punctuality
- Clean driving record
- Valid Driver's license
- Time management
- Guest assistance
- Customer service
- Cash handling
- Vehicle parking and retrieval
- Parking expertise
- Standard vehicle operation
- Payment processing
- Manual and automatic driving
- Friendly and outgoing
- Customer service excellence
- Key booth operations
- Vehicle safety
- Multitasking and organization
- Attention to detail
- Team player mentality
- Punctual and reliable
- Flexible schedule
Accomplishments
- Pitched in to help the concierge with a large project that brought in $[Number] worth of business to the hotel and completed all tasks [Number] days ahead of schedule.
- Took on new duties and responsibilities when asked by management and finished tasks on time, resulting in a significant pay increase.
- Informed guests of the establishment's array of services, including the spa, salon, upscale restaurants, and the casino, improving overall sales.
- Provided exceptional service to both incoming and outgoing guests and was rewarded with an overall five-star rating on the hotel's check-out survey.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Valet/Bell Attendant
Town Park
07.2025 - Current
Sells Associate
JD Sports
09.2024 - 04.2025
Soccer Coach
Kidzlovesoccer
01.2024 - 03.2025
Pizza Maker
Prontos Pizza
05.2023 - 12.2023
Food Runner
El Pescador South Gate
02.2022 - 10.2022
Referee
CalSouth
02.2021 - Current
High School Diploma -
South East High School