Damanpreet Singh
sydney,NS
Summary
Results-driven sales professional with strong customer service skills, proven success in building client relationships, resolving concerns quickly, and consistently exceeding targets through effective communication and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales and Customer Service Representative
General Motors, GM
12.2022 - Current
- As an Outbound Sales Agent at General Motors in the OnStar process, I demonstrated exceptional communication and persuasive skills while conducting sales
- With a focus on customer satisfaction and revenue generation, I effectively contributed to the company's sales objectives and maintained a high level of professionalism throughout interactions
- My responsibilities included initiating outbound sales calls to prospective customers from provided lead lists, effectively presenting product or service information to potential clients and tailoring pitches to address their needs and preferences
- Demonstrating strong product knowledge and the ability to articulate key features and benefits, utilizing active listening techniques to understand customer objections and concerns, and addressing them with appropriate solutions
- Navigating objections and rejections professionally to turn them into sales opportunities, meeting and exceeding weekly and monthly sales targets, consistently ranking among the top performers in the team
- Documenting call outcomes, customer feedback, and sales data accurately in the CRM system
- Collaborating with team members and sales managers to share successful strategies and contribute to continuous improvement
- Adhering to company guidelines and compliance standards during all sales interactions
- Participating in regular training sessions to enhance product knowledge, sales techniques, and customer engagement skills
- Providing exceptional customer service and building rapport to enhance the customer experience and encourage repeat business
- Maintaining a positive and enthusiastic attitude, contributing to a motivated and results-driven team environment
National International Student Commissioner
Canadian Federation Of Students
05.2023 - 04.2024
- Acted as the official spokesperson for the International Students Constituency Group, representing the interests and concerns of international students within the Federation
- Advocated for the interests of international students at various forums and meetings, ensuring their issues and perspectives were communicated and addressed
- Promoted communication and cooperation between international student groups and other student groups across Canada
- Facilitated the discussion of issues concerning international students, providing a forum for members to voice their concerns and collaborate on solutions
- Contributed to the development and implementation of strategies aimed at social change as defined by international students
- Ensured effective communication channels between international student groups and the Federation, as well as other relevant bodies
- Coordinated the activities of the International Students Constituency Group, including meetings and events
- Organized and managed meetings of the Constituency Group, which took place at General Meetings of the Federation, ensuring they were announced and conducted efficiently
- Oversaw the planning and execution of initiatives and programs that support the objectives of the Constituency Group
- Engaged with international student members to understand their needs and concerns, fostering a sense of community and participation
- Encouraged membership participation in elections and other decision-making processes within the Constituency Group
- Worked on long-term strategic planning to gain representation and ensure the inclusion of international students in all aspects of the Federation's operations
- Managed the administrative aspects of the Constituency Group, including documentation, reporting, and maintaining records of meetings and activities
President & CEO
Cape Breton University Students' Union
05.2022 - 05.2023
- Served as the President & CEO of the Students' Union
- Represented the student body and their interests in discussions with the university administration, government officials, and other stakeholders
- Worked closely with the executive team of the student union to develop and implement policies, programs, and initiatives that benefit students
- Responsible for planning and organizing events, such as social activities, fundraisers, and advocacy campaigns
- Advocated for student rights and issues, such as tuition fees, student services, academic policies, and other matters affecting students
- Managed the finances and budgets of the student union
- Communicated regularly with members of the student union, keeping them informed about policies, programs, and initiatives, and soliciting feedback and input
- Built positive relationships with university administrators, faculty, staff, alumni, and other stakeholders to advance the interests of the student union and its members
Walmart Cap 2 Associate
Sydney River Walmart
05.2021 - 04.2022
- Responsible for unloading trucks and sorting the merchandise into appropriate categories
- Stocked merchandise on shelves and ensured that the products are arranged properly
- Kept track of inventory levels and reported any discrepancies
- Assisted customers with locating products or answering questions
- Followed safety protocols while operating equipment and handling merchandise
- Worked closely with other Cap 2 associates, as well as other departments within the store, to ensure that merchandise is stocked and organized properly
Farm Advisor
IFFCO Kisan Sanchar Limited
09.2018 - 03.2021
- Advised farmers on technical aspects of agriculture such as crop production, animal husbandry, soil fertility, irrigation, pest management, and disease control
- Recommended appropriate products such as seeds, fertilizers, pesticides, and animal feed that farmers can use to optimize their production and increase yields
- Advised farmers on current market trends and prices for their products, as well as providing insights on potential buyers and marketing opportunities
- Kept accurate records of interactions with farmers, their queries, and providing solutions
- Carried out research to gather information and stay up to date with the latest trends and technologies in the agriculture industry
- Organized and delivered training sessions, webinars, or educational materials to farmers to help them improve their skills and knowledge
- Worked with other members of the team to deliver effective and timely support to farmers
Education
Post baccalaureate Diploma - Supply Chain Management
CAPE BRETON UNIVERSITY
Sydney, Nova Scotia05.2023
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work independently and in a team environment
- Experience in office and facilities management
- Knowledge of budgeting and financial oversight
- Experience in coordinating events and community engagement activities
- Familiarity with social enterprise development and marketing/fundraising efforts
- Customer Service
- Relationship building
Certification
- Leadership Edge Certificate
- CPR/First Aid Certificate
- Certified operator of Bravi Sprint, Walkie, Walkie Stacker
- Good Mass Media and Print Media Presence
- Class 4 Driving License
Accomplishments
- Student Leadership Award from Cape Breton University Student Union.
- Glenda Faye Smith Memorial Award from Cape Breton University.
Affiliations
- I love to do modeling and compete in fashion shows.
- Best Dressed Delegate Award from Student Nova Scotia.
- Mr. Handsome Honors from Baba Farid Group of Institutions during Vibgyor fest.
Co Curriculum Experience
- President & CEO, Cape Breton University Students' Union, 05/01/22, 05/31/23
- Board Member, Cape Breton University Board of Governors, 05/01/22, 05/31/23
- Board Member, Students Nova Scotia (SNS), 05/01/22, 05/31/23
- Member, Cape Breton University Senate, 05/01/22, 05/31/23
- Member Executive Board of Governors, Cape Breton University, 05/01/22, 05/31/23
- Board Member, Caper Radio, 05/01/22, 05/31/23
- Board Member, CBU's Alumni Association, 05/01/22, 05/31/23
- International Student Commissioner, 05/01/23, 04/30/24
- Alumni Board Member, CBU's Alumni Association, 08/01/23, Current
- Vice President of Finance, CBU's Alumni Association, 05/01/24, Current
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
National International Student Commissioner
Canadian Federation Of Students
05.2023 - 04.2024
Sales and Customer Service Representative
General Motors, GM
12.2022 - Current
President & CEO
Cape Breton University Students' Union
05.2022 - 05.2023
Walmart Cap 2 Associate
Sydney River Walmart
05.2021 - 04.2022
Farm Advisor
IFFCO Kisan Sanchar Limited
09.2018 - 03.2021
Post baccalaureate Diploma - Supply Chain Management
CAPE BRETON UNIVERSITY
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