Damandeep Singh
Brampton,ON
Summary
A hard-working, goal-oriented and well-organized fresher with good knowledge in Jira, Smartsheet and MS Office. Novice knowledge of Agile and Waterfall methodologies and willing to assist cross-functional teams while guaranteeing the effective organization of project processes accomplished with the help of teamwork and critical thinking.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work History
Customer Service Representative
Farm Boy Inc.
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Graduate Certificate in Project Management - PMAL - Project Management
Algoma University
Brampton, ON 05.2023 - 12.2024
Bachelor - Computer Applications
Lovely Professional University
Phagwara, India 05.2016 - 06.2018
Diploma - Electrical Engineering
Government Polytechnic College
Bathinda, India 07.2010 - 05.2013
Skills
- Customer service
- Problem-solving
- Active listening
- Adaptability and flexibility
- Time management
- Quality control
- Stock management
- Spreadsheets
- Product knowledge
- Task prioritization
- Decision-making
- Public speaking
Team coordination
Budget coordination
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company RetreatsTimeline
Customer Service Representative
Farm Boy Inc.
07.2023 - Current
Graduate Certificate in Project Management - PMAL - Project Management
Algoma University
05.2023 - 12.2024
Bachelor - Computer Applications
Lovely Professional University
05.2016 - 06.2018
Diploma - Electrical Engineering
Government Polytechnic College
07.2010 - 05.2013
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