Damandeep Kaur
Surrey
Summary
Confident Administrative successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques.
Overview
4
4
years of professional experience
Work History
Manager of Operations
McDonald's
10.2021 - Current
- Advised customers on menu items, took orders, and processed payments.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Maintained compliance with company policies, objectives, and communication goals.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Sales Associate
Real Canadian Superstore
05.2021 - 09.2021
- Resolved and analysed customer feedback to drive process improvements.
- Handled special customer requests to locate out-of-stock items.
- Assisted customers to select products best suited to their tastes, style, and needs.
Administrative Assistant
GEE PEE BIO-FERT
10.2019 - 01.2021
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Provided high level of administrative support, including copying, faxing, and document distribution.
- Uploaded files and entered date onto records management system.
- Reaching out to the prospective clients and redirected leads to sales team.
Education
Master of Business Administration - Human Resource Management
University Canada West
Vancouver, BC2022
Bachelor of Commerce - Honors
Guru Nanak Dev University
Amritsar2017
Diploma of Higher Education - Banking
Kamla Nehru College
Phagwara2015
Skills
- Sales Expertise
- Report preparation
- Complaint resolution
- Order Fulfillment
- Administrative support
- Data Analysis
- Staff Training
Timeline
Manager of Operations
McDonald's
10.2021 - Current
Sales Associate
Real Canadian Superstore
05.2021 - 09.2021
Administrative Assistant
GEE PEE BIO-FERT
10.2019 - 01.2021
Master of Business Administration - Human Resource Management
University Canada West
Bachelor of Commerce - Honors
Guru Nanak Dev University
Diploma of Higher Education - Banking
Kamla Nehru College
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