Dalton Barker
Burbank
Summary
Detail-oriented client service representative known for strong follow-up skills and exceptional customer focus. Successfully managed client inquiries and developed communication strategies that foster trust and enhance satisfaction.
Overview
3
3
years of professional experience
Work History
Client Service Representative
Law Offices Of Stephenson, Acquisto & Colman
Glendale, CA
04.2024 - Current
- Managed client inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Coordinated case file organization, improving accessibility for legal team members.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Developed client communication strategies, fostering positive relationships and trust.
- Maintained accurate record-keeping with proactive attention to client information updates.
Package Handler
UPS
Los Angeles, CA
09.2023 - 03.2024
- Operated package scanning equipment to ensure accurate tracking and processing of shipments.
- Loaded and unloaded packages efficiently, adhering to safety protocols and operational standards.
- Conducted routine quality checks on packaged items to minimize errors in delivery.
- Assisted in organizing packages by destination, optimizing sorting processes for quicker dispatch.
- Followed safety regulations to maintain safe work environment.
Education
Bachelor of Science - Kinesiology
California State University, Northridge
Northridge, CA12-2023
Associate of Science - Computer Science
Los Angeles Valley College
Van Nuys, CA05-2021
High School Diploma -
John Burroughs High School
Burbank, CA05-2019
Skills
- Customer support
- Payment processing
- Follow-up skills
- System documentation
- Meeting deadlines
- Data entry
- Computer skills
Timeline
Client Service Representative
Law Offices Of Stephenson, Acquisto & Colman
04.2024 - Current
Package Handler
UPS
09.2023 - 03.2024
Bachelor of Science - Kinesiology
California State University, Northridge
Associate of Science - Computer Science
Los Angeles Valley College
High School Diploma -
John Burroughs High School