Dallely Ibal Hernandez
West Sacramento
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Known for maintaining a positive attitude even in high-pressure situations. Demonstrates a strong willingness to take on additional responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Clerk
Elica Health Centers
03.2019 - Current
- Assisted with administrative tasks such as filing, data entry, and scheduling appointments
- Maintained cleanliness and organization of the front desk, stocking supplies and keeping all necessary forms readily available
- Checks-in and check-outs patients and completes full registration in a timely manner
- Answer external and internal phone calls; resolves questions as appropriate, transfers calls to the appropriate department/staff as needed
- Completes tasks in personal in-box and workflow dashboard inbox
- Receives correspondence and submits to on-site supervisor
- Checks patient insurance eligibility on the state medical website; calls private insurances for eligibility
- Handled payment transactions accurately and efficiently
Host
Tom's Watch Bar
07.2023 - 10.2023
- Warmly greet and seat guests, ensuring a positive first impression and excellent customer service
- Effectively communicate with servers and kitchen staff to ensure timely and accurate food delivery
- Manage reservations and waitlists, maintaining organized and efficient seating arrangements
- Handle customer inquiries, resolve issues, and provide recommendations to enhance dining experience
- Uphold cleanliness and organization of host stand and lobby area to create an inviting atmosphere for guests
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Team Member
Jamba Juice
02.2018 - 03.2019
- Accurately and quickly making smoothies/preparing food items
- Operating cash registers
- Demonstrated ability to work effectively in afast-paced team environment, collaborating with colleagues to achieve team goals and deliver exceptional customer service.
- A well understanding of all Jamba nutritional and clearly communicating this information to our store guest
- Collaborated with team members to achieve daily sales targets
- Maintained a clean and organized work environment to enhance overall team efficiency and productivity
Education
No Degree - Business Administration
American River College
Sacramento, CA05.2025
High School Diploma -
River City High School
West Sacramento, CA06.2019
Skills
- Excellent written and oral communication skills
- Detail Oriented
- Self-motivation
- Active-listening
- Time Management
- Administrative Skills
- Cash Handling
- Teamwork and Collaboration
- Multi-Line Phone Systems
Certification
CPR Certificate
ProCPR by ProTrainings, Healthcare Provider (BLS) Adult, Child, and infant CPR/AED
Languages
Spanish
Native or Bilingual
Timeline
Host
Tom's Watch Bar
07.2023 - 10.2023
Front Desk Clerk
Elica Health Centers
03.2019 - Current
Team Member
Jamba Juice
02.2018 - 03.2019
No Degree - Business Administration
American River College
High School Diploma -
River City High School
CPR Certificate
ProCPR by ProTrainings, Healthcare Provider (BLS) Adult, Child, and infant CPR/AED
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