Summary
Overview
Work History
Education
Skills
Community Service & Volunteer Work
Certification
References
Timeline
Generic
Dalila Armenteros Sanfor

Dalila Armenteros Sanfor

12742 106A Ave, Surrey,BC

Summary

Enthusiastic and adaptable professional with a strong background in customer service and training. Passionate about creating a welcoming environment, resolving challenges with empathy, and supporting team success. Excited to bring dedication and hospitality skills to a cabin crew role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Operations & Client Support Associate

Inform Project Kitchen Cabinet Warehouse
Delta, British Columbia
12.2019 - Current
  • Collaborated with team members to resolve client issues effectively.
  • Maintained a clean and organized workspace for optimal efficiency.
  • Trained new staff on customer service protocols and product knowledge. Safely operated a 5-ton truck for deliveries, ensuring punctuality and adherence to safe protocols.
  • Safely operated a 5-ton truck for deliveries, ensuring punctuality and adherence to safe protocols.
  • Unloading and organizing shipping containers, maintaining accuracy and efficiency.
  • Delivering cabinets with efficiency.
  • Effective communication with the public.
  • Managed inventory levels and organized stock in the warehouse.

Education

Certificate - Diverse and Inclusive Pre-Cadet Experience

PRTC Chilliwack
Chilliwack, BC
03-2025

High School Diploma -

Ecole Kwantlen Park Surrey
Surrey, BC
01.2021

Grades 8-11 -

IPU: Capitán Eduardo García
Habana, Cuba
01.2019

Skills

  • Fluent in oral and written Spanish & English
  • Strong customer service orientation
  • Conflict resolution and problem solving
  • Active listening and empathy, honest and reliable
  • Positive team player
  • Excellent time management and organizational skills

Community Service & Volunteer Work

Gardening Volunteer, Assisted with cleaning school grounds & hallway, Kept gardens weed free, Latin festival

Certification

  • WHMIS Training - June 2020
  • WCB Awareness – New and Young Workers Training - June 2020
  • Customer Service Excellence - July 2020
  • Back Talk Training (Back Safety) - July 2020
  • Food Safe- August 2020
  • Serving It Right – August 2020
  • Classroom Leader, Spanish 12- October 2021
  • Canadian Red Cross(Standard First Aid)- March 2025

References

Dereck Kankam: 6048083325

Richard Anderson: 6047798866

Timeline

Warehouse Operations & Client Support Associate

Inform Project Kitchen Cabinet Warehouse
12.2019 - Current

Certificate - Diverse and Inclusive Pre-Cadet Experience

PRTC Chilliwack

High School Diploma -

Ecole Kwantlen Park Surrey

Grades 8-11 -

IPU: Capitán Eduardo García

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Dalila Armenteros Sanfor