Dakota Tiziani Daley
Ottawa,Canada
Summary
Enthusiastic and dedicated university student pursuing a Human rights and Social Justice degree with a minor in bioethics, seeking an entry-level position. Eager to apply academic knowledge and practical skills gained through coursework and previous employment to contribute to the company's goals. Committed to learning and growing within the role while bringing fresh perspectives and a strong work ethic to the team.
Overview
4
4
years of professional experience
Work History
Assistant manager
Clement
04.2024 - Current
- Provided leadership and supervision to various sales associates, ensuring high levels of productivity and customer satisfaction
- Assisted in the day-to-day operations of the store/department, including inventory management, staff scheduling, and budget adherence
- Maintained a high standard of customer service, addressing customer inquiries and complaints promptly and effectively
Contract screening technician
Terra reproductions
01.2021 - 08.2024
- Worked efficiently while screening and auditing classified government documents
- Provided daily inventory/reports to management, met deadlines and quotas
- Provided other clerical duties upon request
Cash supervisor
Clement
12.2023 - 04.2024
- Oversaw all cash transactions including cash, debit and credit purchases, while ensuring customers had a welcoming and efficient checkout experience
- Balanced all cash registers at the end of the work day, while running bank deposits every Monday
- Advised customers by answering questions about products to help them make the best decision and retain them as future customers
Sales associate
Clement
11.2022 - 12.2023
- Advised customers by answering questions about products to help them make the best decision and retain them as future customers
- Memorization of all products in the store including various baby/children products, strollers and car seats
- Applied effective sales techniques
- Made sure the store was well maintained with periodic cleaning procedures
Education
Bachelors of Human Rights and Social Justice -
Carleton University
Ottawa, ON10.2024
Ontario Scholar Diploma - French Immersion Certificate
Notre Dame High School
Ottawa, ON06.2021
Skills
- Communication Skills
- Problem-Solving Skills
- Teamwork and Collaboration
- Management skills
- Adaptability
- Leadership
- Customer Relations
- Product and service knowledge
Trainingcertificatesandawards
- Criminal Records Check, 01/01/17
- Graduated with Honors, 06/30/21
- I Love to Mentor Training, City of Ottawa, First Aid, Cash Handling, Food Handling and Preparation, High Five, AODA
- Smart Serve, 01/01/21
- First Aid Certificate, 01/01/22
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Assistant manager
Clement
04.2024 - Current
Cash supervisor
Clement
12.2023 - 04.2024
Sales associate
Clement
11.2022 - 12.2023
Contract screening technician
Terra reproductions
01.2021 - 08.2024
Ontario Scholar Diploma - French Immersion Certificate
Notre Dame High School
Bachelors of Human Rights and Social Justice -
Carleton University
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