Dakota Adams
Azusa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments, and thrives under pressure. Consistently earns high marks for work quality, and speed.
Overview
6
6
years of professional experience
Work History
Supply Associate
Carmax
Ontario
10.2024 - Current
- Exhibited exceptional telephone etiquette and active listening skills in all communications.
- Monitored stock levels for efficient inventory management.
- Coordinated with suppliers to source quality parts and manage delivery timelines.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Processed orders efficiently using company software to maintain workflow accuracy.
- Ensured proper stocking of tools and safety equipment for technician use.
- Tracked and received shipments of parts.
- Returned incorrect or defective parts to vendors, minimizing inventory discrepancies.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Vehicle Condition Assessor
Carmax
Duarte
04.2023 - 10.2024
- Conducted vehicle inspections to assess value and condition.
- Compiled and analyzed appraisal reports for accuracy and compliance.
- Prepared detailed vehicle descriptions for appraisal documentation.
- Photographed damaged areas on vehicles and submitted pictures with completed inspection reports.
- Provided clear explanations of inspection results to vehicle owners and management.
- Assisted in training new employees on inspecting procedures for different types of vehicles.
- Ensured compliance with applicable laws, regulations and standards pertaining to vehicle inspection processes.
Assistant Manager
Valvoline Instant Oil Change
Downey/Whittier
06.2021 - 04.2023
- Delivered positive initial impressions through warm, friendly greetings to all guests.
- Cultivated trust and fostered customer loyalty, securing repeat business.
- Assisted Service Center Manager in daily operations and oversight of service center.
- Managed inventory, labor, and financial performance for optimal service center efficiency.
- Acquired knowledge of Environmental, Health & Safety compliance and related policies.
- Mentored and trained team members to enhance professional development.
- Maintained a clean, organized service center ensuring safety and security.
- Led customer service efforts to achieve superior service standards.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Assistant Manager/Service Writer
American Tire Depot
Norwalk
07.2022 - 09.2022
- Supported Store Manager in daily operations and procedural adherence.
- Achieved performance targets by implementing company strategies.
- Recommended and sold products while delivering exceptional customer service.
- Educated customers through detailed product knowledge and guidance.
- Conducted comprehensive vehicle inspections including suspension, tires, alignment, and brakes.
- Scheduled team members based on availability to optimize staffing.
- Managed inventory to ensure proper stocking and organization.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved conflicts between team members in an effective manner.
Server
Denny's
Bakersfield
05.2019 - 08.2020
- Assisted food and beverage selections by providing detailed information to customers.
- Presented ordered choices promptly and efficiently, enhancing overall dining experience.
- Maintained dining ambiance through enthusiastic service and attention to detail.
- Prepared dining area by arranging tables, decorations, condiments, candles, napkins, plates, and utensils.
- Developed strong relationships with customers through consistent and satisfactory service.
- Served over 50 customers per shift, ensuring timely and effective service.
- Memorized over 20 menu items and seasonal specials to deliver personalized recommendations.
- Utilized POS systems for accurate order processing and transactions.
Education
Certificate - Automotive Quick Service
Long Beach City College
PCH Campus12.2021
Degree -
Stockdale High School
Bakersfield12.2019
Associate of Science - Accounting
Rio Hondo College
Whittier, CASkills
- Customer relationship management
- Effective communication
- Time management
- Attention to detail
- Initiative
- Multiple priorities management
- Cross-functional teamwork
- Adaptability and flexibility
- Training and mentoring
- Problem-solving
- Fast learner
- Ambition
References
References available upon request.
Timeline
Supply Associate
Carmax
10.2024 - Current
Vehicle Condition Assessor
Carmax
04.2023 - 10.2024
Assistant Manager/Service Writer
American Tire Depot
07.2022 - 09.2022
Assistant Manager
Valvoline Instant Oil Change
06.2021 - 04.2023
Server
Denny's
05.2019 - 08.2020
Certificate - Automotive Quick Service
Long Beach City College
Degree -
Stockdale High School
Associate of Science - Accounting
Rio Hondo College