Daisy Serna
Santa Cruz
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple different industries and tasks effectively and efficiently in vastly different environments while being a full time student.
Overview
7
7
years of professional experience
Work History
Vacation Rental Agent
Cheshire Rio Realty & Property Management
05.2022 - Current
- Responsible for creating reservations for vacation homes
- Check properties upon arrival of tenants to ensure the home is clean and equipped for the guest
- Check property upon departure for damages and cleanliness
- Coordinate plumber, appliance, electrical or housekeeper services when needed
- Check email inquiries and answer calls constantly
- Quote tenants pricing and ensure proper payment
Member Experience Ambassador
In-Shape Capitola
03.2021 - Current
- Create a friendly and encouraging training environment
- Check pools for correct measures of pH, Chlorine and temperature
- Take potential new members through tours and financial components of purchasing a membership
- Answer phones and help members through any question or addressing complaints that they have
Babysitter
04.2021 - 01.2023
- You may contact any of the parents for whom I babysit for, if needed for reference of work abilities.
- Bri Rudolph - Two children ages 7 and 8 - (831) 332-9579
- Melissa Banks - Two children ages 8 and 10 - (408) 416-1649
- Kate Clemens - One child aged 3 - (415) 676-0353
- Yuval Avital - Two children ages 10 and 13 - (831) 227-6443
Crew Member/ Certified Trainer
Chipotle Mexican Grill Inc.
08.2018 - 09.2021
- Adhered to company safety standards, including health and food safety procedures.
- Operated as a full-service food provider in Chipotle establishments by taking orders, preparing meals and collecting payments.
- Maintained an excellent attendance record, consistently arriving to work on time.
Education
Bachelor of Arts - Psychology
University of California - Santa Cruz
Santa Cruz, CA12.2024
Associate of Science - Psychology
Cabrillo College
Aptos, CA05.2022
High School Diploma -
Soquel High School
Soquel, CA06.2020
Skills
- Bilingual
- Verbal and written communication
- Computer skills: Excel, Word, Google Docs
- Multitasking
- CPR Certified
- Time management
- Adaptable
- Professional and mature
LANGUAGES
Spanish
English
Timeline
Vacation Rental Agent
Cheshire Rio Realty & Property Management
05.2022 - Current
Babysitter
04.2021 - 01.2023
Member Experience Ambassador
In-Shape Capitola
03.2021 - Current
Crew Member/ Certified Trainer
Chipotle Mexican Grill Inc.
08.2018 - 09.2021
Bachelor of Arts - Psychology
University of California - Santa Cruz
Associate of Science - Psychology
Cabrillo College
High School Diploma -
Soquel High School
Similar Profiles
Carlos PaganCarlos Pagan
Broker of Record at Niche Realty and Property ManagementBroker of Record at Niche Realty and Property Management
Nichole HupkaNichole Hupka
Assistant Property Manager at Diamond Realty & Property ManagementAssistant Property Manager at Diamond Realty & Property Management
Rhonda HarmonRhonda Harmon
Office Cleaner at Grand Realty Property ManagementOffice Cleaner at Grand Realty Property Management
Alex Sonny Mendizabal AlvarezAlex Sonny Mendizabal Alvarez
Technical Product Manager at RIA VenturesTechnical Product Manager at RIA Ventures
JORGE BORDA MIHAICJORGE BORDA MIHAIC
Regional Manager at Olor Fragante Bolivia (Franchise)Regional Manager at Olor Fragante Bolivia (Franchise)