Dedicated keyholder known for outstanding interpersonal skills and effective communication. Experienced in providing interpersonal experiences and supporting daily reporting, aiming to contribute to a thriving retail/management environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Full-time Keyholder
Estee Lauder Companies Inc
Vacaville
05.2025 - Current
Operated point-of-sale systems to ensure seamless transaction processing.
Collaborated with team members to consistently meet and exceed daily sales goals.
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Provided customer service through cashiering, merchandising, and restocking to enhance customer experience.
Assisted customers with product selection and resolving complaints.
Part-time Keyholder
Estee Lauder Companies Inc
Vacaville
01.2023 - 05.2025
Trained new staff on product knowledge and sales techniques to enhance team capabilities.
Provided personalized shopping experiences to engage customers and foster loyalty.
Processed transactions accurately using point-of-sale systems.
Managed key holder responsibilities, including store opening, closing, and alarm setting for operational security.
Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Supervised bank deposits and security procedures to support store opening and closing.
Seasonal Sales Associate
Estee Lauder Companies Inc
Vacaville
09.2022 - 01.2023
Maintained product displays and stocked merchandise to enhance customer experience.
Conducted inventory checks to optimize stock levels and minimize shortages.
Built relationships with peers and upper management to foster collaboration and support team objectives.
Education
Bachelor of Arts - Communications
San Francisco State University
San Francisco, CA
06-2026
Associate of Arts - Communications
Solano Community College
Fairfield, CA
06-2024
Associate of Arts - Liberal Arts
Solano Community College
Fairfield, CA
06-2024
Skills
Customer service
Call handling
Multitasking and prioritizing
Daily reporting
Data analysis
Marketing initiatives
Effective communication
Interpersonal skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
BLS (CPR and AED) provider, American Heart Association, 2026