Daisy Guzman
Exeter
Summary
Consistently recognized as a Top Performer at Journeys, demonstrating exceptional leadership and team success. Nominated Employee of the Year for driving significant achievements and fostering a high-performing team environment. Proven ability to exceed performance metrics and deliver outstanding results in a competitive retail landscape.
Overview
10
10
years of professional experience
Work History
Co-Manager
Journeys Shoes
Tulare
06.2022 - Current
- Supervised daily operations and workflow in a busy retail shoe environment.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained and mentored new team members on customer service standards.
- Managed inventory levels and ensured product availability for customers.
- Conducted staff meetings to discuss sales strategies and team performance.
Sales Lead
Journeys Kidz
Visalia
06.2021 - 06.2022
- Led team meetings to discuss sales strategies and performance updates.
- Trained new staff on product knowledge and customer engagement techniques.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Sales Associate
G Farms
Exeter
05.2015 - 06.2021
- Assisted customers with product selection and inquiries.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Exeter Union Highschool
Exeter, CA06-2022
Skills
- Leadership
- Organization
- Money handling
- Effective communication
- Customer service
- Problem solving
- Training and mentoring
Languages
Spanish
Professional
Accomplishments
- Employee of the year
- Top Performer
Timeline
Co-Manager
Journeys Shoes
06.2022 - Current
Sales Lead
Journeys Kidz
06.2021 - 06.2022
Sales Associate
G Farms
05.2015 - 06.2021
High School Diploma -
Exeter Union Highschool