Dahna Devost
Calgary,AB
Summary
A helpful and hardworking professional with a strong willingness to learn and adapt. Experienced in both independent and team-based environments, bringing well-developed interpersonal and communication skills. Known for reliability, flexibility, and a consistent focus on customer satisfaction. Eager to continue developing skills in customer service, time management, and workplace adaptability within a company that values professionalism and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Holder
Value Buds
Calgary, Alberta
02.2024 - Current
- Opened and closed the store, ensuring security and readiness for operations.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels, conducted stock counts, and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems and handled cash management.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Maintained a clean and inviting store environment to enhance customer experience.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Ensured compliance with all relevant regulatory requirements.
Eyewear Consultant
Specsavers Canada
Calgary, Alberta
11.2022 - 01.2024
- Assisted customers in selecting eyewear that suits their style and needs.
- Educated clients on proper eyewear care and maintenance techniques.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Booked appointments, answered phones, and direct billed to insurance companies.
- Conducted pre-testing procedures and administered dilation drops.
- Collaborated with team members to maintain an organized retail environment.
Shift Leader
Canna Cabana
Calgary, Alberta
02.2022 - 11.2022
- Managed shifts, and ensured smooth store operations.
- Opened and closed the store independently.
- Performed daily inventory checks and order preparation.
- Provided product knowledge and customer service in a regulated environment.
- Merchandised products, and maintained store presentation.
Sales Associate
Canna Cabana
Calgary, Alberta
06.2021 - 02.2022
- Assisted customers in selecting products based on their preferences and needs.
- Maintained product displays to ensure an appealing shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Educated customers on product features and benefits effectively.
Sales Associate
Hot Topic
Calgary, Alberta
11.2019 - 11.2021
- Assisted customers in selecting products based on their preferences and needs in a fast-paced environment.
- Maintained product displays to ensure an appealing shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to manage inventory levels efficiently.
- Greeted customers and provided exceptional customer service.
Poll Clerk
Alberta Elections
Calgary, Alberta
04.2019 - 04.2019
- Managed voter check-in process efficiently during elections.
- Assisted in setting up and closing polling locations.
- Ensured compliance with voting regulations and procedures.
Sales Associate
Mastermind Toys
Calgary, Alberta
12.2017 - 01.2018
- Provided customer service during the high-traffic holiday season.
- Handled cash, answered phones, and wrapped gifts.
- Restocked merchandise and maintained store presentation.
Order Picker
Wallace & Carey
Calgary, Alberta
08.2017 - 10.2017
- Picked and packed bulk confectionary orders for national distribution
- Maintained accuracy and efficiency in a high-paced warehouse setting
Education
Diploma With Honors - Massage Therapy
CDI College
Calgary, AB06-2024
High School Diploma -
Lord Beaverbrook High School
Calgary, AB06-2019
Skills
- Honest and reliable
- Customer Service Excellence
- Cash handling and POS systems
- Merchandising and inventory
- AGLC Compliance
- Shift management
- Patient Care Support
- Flexible & Punctual
- Receiving and stocking orders
Interests
- Topics regarding human anatomy & physiology
- Live music
- History
- Fishing
- Painting
Certification
• Standard First Aid (Red Cross) – Valid: Sep 2022 – Sep 2025
• SellSafe (AGLC) – Valid: Apr 2021 – Apr 2026
• Qualified Cannabis Worker (AGLC) – Valid: May 2021 – Sep 2025
References
References available upon request.
Timeline
Key Holder
Value Buds
02.2024 - Current
Eyewear Consultant
Specsavers Canada
11.2022 - 01.2024
Shift Leader
Canna Cabana
02.2022 - 11.2022
Sales Associate
Canna Cabana
06.2021 - 02.2022
Sales Associate
Hot Topic
11.2019 - 11.2021
Poll Clerk
Alberta Elections
04.2019 - 04.2019
Sales Associate
Mastermind Toys
12.2017 - 01.2018
Order Picker
Wallace & Carey
08.2017 - 10.2017
Diploma With Honors - Massage Therapy
CDI College
High School Diploma -
Lord Beaverbrook High School