Dagmara Piekarz-Gruca
Mississauga,ON
Summary
Dependable Office Clerk with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
6
6
years of professional experience
Work History
Office Clerk
GRUPA ARACHNE MULTIMEDIA
Krakow, Poland
10.2012 - 06.2015
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Checked documentation for accuracy and validity on updated systems.
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Assisted team members with administrative requirements by expertly using diverse office software.
Office Clerk
ESTS EURO-STAHLSERVICE
Kraków, Poland
05.2005 - 06.2008
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Checked documentation for accuracy and validity on updated systems.
Education
Bachelor of Arts - Family Studies
Andrzej Frycz Modrzewski Cracow University
Krakow, Poland11.2009
High School Diploma -
II Liceum Ogolnoksztalcace Im. Konstytucji 3 Maja
Krosno, Poland06.2004
Skills
- Materials Organization
- Data Entry and 10-Key
- Workflow Processes
- Record Sorting and Filing
- Office Supplies and Inventory
- Office Supply Management
- Payroll Administration
- Calendar Maintenance
- Meeting Support
- Office Machine Operation
- Correspondence and Office Documents
Timeline
Office Clerk
GRUPA ARACHNE MULTIMEDIA
10.2012 - 06.2015
Office Clerk
ESTS EURO-STAHLSERVICE
05.2005 - 06.2008
Bachelor of Arts - Family Studies
Andrzej Frycz Modrzewski Cracow University
High School Diploma -
II Liceum Ogolnoksztalcace Im. Konstytucji 3 Maja