Denise Kennedy
Weyburn,SK
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Office Clerk
Nickle Lake Regional Park
06.2008 - 09.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming business and client requests for information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided clerical support, addressing routine, and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Delivered clerical support by handling range of routine and special requirements.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Security Supervisor
Nickle Lake Regional Park
05.2007 - 09.2017
- Recorded incident reports with detailed accounts of occurrences.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Collaborated with management to develop security policies and procedures.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Developed and implemented strategies to prevent and respond to security incidents.
- Responded swiftly to security incidents and effectively resolved security issues.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
Education
Office Administration
Academy of Learning
Weyburn, SK10.1996
Skills
- Phone Call Direction
- Community Advocacy
- Information Updates
- Information Verification
- Departmental Support
- Materials Organization
- Team Collaboration
- Prepare Correspondence
- Reading Comprehension
- Document Scanning
- Calendar Management
- Update Records
- Database Entry
- Recordkeeping and File Management
- Mail Handling
- Filing
- Administrative Support
- Bookkeeping Support
- Payroll Support
- Team Goals
- Sorting and Labeling
- Telephone Reception
- Inbound and Outbound Calling
- Outgoing Mail Preparation
- Scheduling
- Critical Thinking
- Serve Customer Needs
- Staff Management
- Customer Feedback
- Business Administration
- Business Correspondence
- Office Supplies and Inventory
Timeline
Office Clerk
Nickle Lake Regional Park
06.2008 - 09.2017
Security Supervisor
Nickle Lake Regional Park
05.2007 - 09.2017
Office Administration
Academy of Learning
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