Dafne Presen Clemente
Brampton,ON
Summary
Dedicated professional with a proven track record at Intact Insurance, enhancing workplace cleanliness and efficiency. Skilled in customer service and adept at managing workloads under pressure, I consistently prioritize high-quality service delivery. Demonstrated ability to work both independently and as part of a team, committed to learning and applying new skills with 100% dedication.
Overview
3
3
years of professional experience
Work History
Cleaner
Intact Insurance
Mississauga, ON
06.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
Retail Merchandiser
SAS
Edmonton, AB
05.2023 - 06.2023
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Stocked designated items on shelves, end caps and displays.
Processor
Ventura Foods
Edmonton, AB
09.2022 - 11.2022
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Fitting Room Associate
Winners & HomeSense
Brampton, ON
07.2021 - 10.2022
- Checked fitting room stalls and sorted merchandise to racks.
- Cleaned and maintained fitting rooms regularly.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
- Answered customer telephone calls to provide information about store policies and available merchandise.
Education
GED -
George Brown College
Toronto, None01-2022
High School Diploma -
Central Peel Secondary School
Brampton, ON06-2021
Skills
- Customer service
- Representing others points of view through engagement and interest high reability and responsible quality
- Can confidently and productively work individually or with team I'm willing to learn new skills and put 100% into my work
- Work well under pressure
- providing high-quality to customers service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cleaner
Intact Insurance
06.2024 - Current
Retail Merchandiser
SAS
05.2023 - 06.2023
Processor
Ventura Foods
09.2022 - 11.2022
Fitting Room Associate
Winners & HomeSense
07.2021 - 10.2022
GED -
George Brown College
High School Diploma -
Central Peel Secondary School