Hephzibah Dada
Toronto,Ontario
Summary
Hardworking Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Receptionist
Nexia
07.2022 - 04.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported office staff and operational requirements with administrative tasks.
- Printed prescription requests and queries in compliance with practice protocol.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Voluntary Worker
Black Stone Foundation
07.2023 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with event coordination and on-site support.
- Encouuraged Black Youths
Education
Bachelor of Science - Biochemistry
York University
Toronto, ON01.2026
M.D. - Medicine And Surgery
Bingham University
Karu, Nasarawa, Nigeria07.2026
High School Diploma -
Anglican Girls Grammar School
Abuja, Nigeria12.2020
Skills
- Medical Office Administration
- Medical Charting
- Medical Terminology
- Reminder Calls
- Paperwork Coordination
- Appointment Scheduling
- Telephone Etiquette
- Appointment Setting
- Account Management
- Insurance Claims
- Electronic Medical Records
- Front Desk Operations
- Inpatient Care
- Interpersonal Skills
- Time Management
- Appointment Management
- Microsoft Office
- Organizational Skills
- Attention to Detail
- Multitasking
- Active Listening
- Data Entry
- Documentation
- Electronic Recordkeeping
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
Timeline
Voluntary Worker
Black Stone Foundation
07.2023 - 08.2023
Medical Receptionist
Nexia
07.2022 - 04.2023
Bachelor of Science - Biochemistry
York University
M.D. - Medicine And Surgery
Bingham University
High School Diploma -
Anglican Girls Grammar School
Languages
English
Full Professional
French
Elementary
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