Rick Haines
Cambridge,ON
Summary
Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
13
13
years of professional experience
Work History
Business Owner
The Cardboard Devil
07.2017 - Current
- Established customer base in store and online
- Ensured an inviting and clean store front environment
- Procured inventory for in person and online customers
- Maintained inventory and inventory counts
- Oversaw the day to day operations of all aspects of the business.
Delivery Driver
Domino's Pizza
10.2014 - 03.2016
- Assisted with all operations prep work
- Delivered complete food orders in a safe and timely manner
- Year round, accident free driving while operating my own vehicle.
Operations Manager
Dynamex Canada Ltd
11.2013 - 07.2014
- Managed a team of 10 Logistic Specialists in 24/7/365 operation for dedicated and expedite requirements
- Completed various reports required by Senior Managers
- Monitored all cost cutting initiatives to ensure branch goals were met
- Managed trailer maintenance schedule according to MTO/DOT requirements
- Balanced customer and recruiting requirements with the Recruiting Manager
- On call 24 hours a day to support the operations team as needed.
Recruiting and Retention Manager
Dynamex Canada Ltd
05.2012 - 11.2013
- Interviewed all potential drivers based on the needs of the fleet
- File assembly for National Compliance approval of new independent contractors
- Management member of OHS within the office
- Reviewed incident/accident reports for management
- Completed all OHS reports as per requirements of the National OHS
- Worked in conjunction with National Compliance.
Logistics Specialist
Dynamex Canada Ltd
01.2011 - 05.2012
- Customer service and order input
- Worked independently and as a team member to ensure on time freight delivery
- Processed ACI & ACE for customs clearance
- Dispatched and monitor all shipments via ground, air, and agent.
Education
Diploma - Police Foundations
TriOS College
Kitchener, ON07.2016
Skills
- Retail Service
- Microsoft Office
- Customer Care
- Team Management
- Freight Experience
- Management
- Recruiting
- Leadership
- Supervising Experience
Languages
English
Personal Information
Title: Business Owner - The Cardboard Devil
Timeline
Business Owner
The Cardboard Devil
07.2017 - Current
Delivery Driver
Domino's Pizza
10.2014 - 03.2016
Operations Manager
Dynamex Canada Ltd
11.2013 - 07.2014
Recruiting and Retention Manager
Dynamex Canada Ltd
05.2012 - 11.2013
Logistics Specialist
Dynamex Canada Ltd
01.2011 - 05.2012
Diploma - Police Foundations
TriOS College
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