Wehyah Hannah Ante
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Culinary Arts Student
New Westminster Secondary School
09.2023 - Current
- Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Cleaned kitchen counters, refrigerators, and freezers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Measured and mixed ingredients according to precise recipes for best results.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Crew Member
Tim Horton's
07.2023 - Current
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
Barista/Cashier
Blenz Coffee
12.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Set up new sales displays each week with fresh merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Crew Member
Tim Horton's
05.2022 - 10.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
Education
New Westminster Secondary School
New Westminster, BC06.2024
Skills
- Basic Cooking Methods
- Workflow Assessments
- Customer Satisfaction
- Cooking Techniques
- Portion Control
- Public Relations
- Active Listening
- Safe Food Handling
- Chef Assistance
- Food Rotation
Languages
English
Full Professional
Filipino
Native or Bilingual
Cook
Excellent food is something I love to prepare and serve. I want to assist people have a good time at meals by working with them.
Timeline
Culinary Arts Student
New Westminster Secondary School
09.2023 - Current
Crew Member
Tim Horton's
07.2023 - Current
Barista/Cashier
Blenz Coffee
12.2022 - 07.2023
Crew Member
Tim Horton's
05.2022 - 10.2022
New Westminster Secondary School
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